Food Service Leader

Coen Markets, LLC; Gibson Township (PA); On-site; USD 24,000 - 30,000; Full time

Job summary

Coen Markets, LLC is seeking a motivated Food Service Team Member to help manage the location's food operations, ensure quality, and deliver a fast, friendly guest experience. You will guide teammates on food safety and presentation, work with vendors, and support the Store Manager in achieving exceptional service standards.

This role emphasizes teamwork, adaptability to quick shifts, and a commitment to company values in a retail food setting.

Qualifications

• Minimum education: High School or GED.
• At least 6 months in retail or food service.
• Preferred 1 year in retail, service or restaurant.
• Serv Safe certification a plus but not mandatory.

Responsibilities

• Greet guests in a friendly manner to create a welcoming experience.
• Manage food stock levels, costs, waste, and presentation for hot and cold items.
• Oversee cleanliness, sanitation, and equipment maintenance in the food area.
• Support store goals for food sales and timely service.
• Provide coaching and direction on food preparation and safety to teammates.
• Assist with vendor relations and proper food safety recordkeeping.

Skills

High energy

Team oriented

Guest interaction

Multi-tasking

Education

High School diploma or GED

Job description

Position Summary:

If you are a high energy, outgoing person who loves to help others, work as part of a team, who is looking for a leadership role, and enjoy working in a food operation this job is for you! Responsibilities involve assisting with the management of the location’s food business, providing great quality food fast and efficiently. Guiding other team members in food safety measures and presentation to ensure that our guests receive the highest quality food items in a timely, easy and pleasant manner. This role supports the Store Manager (or Brand Manager) and other team members in delivering an exceptional guest shopping experience and a working environment that promotes engagement and living the Company values.

Responsibilities:

• 1. Greet all guests in a friendly manner to make them feel welcomed and appreciated.
• 2. Manage food stock levels, food costs and waste, preparation, presentation, and food safety requirements for hot and cold prepared food and beverage items.
• 3. Oversee the food service area’s cleanliness, sanitation (maintaining proper standards adhering to standard food safety protocols) and maintenance of equipment.
• 4. Meet Company goals for food sales (i.e. pizza, breakfast sandwiches, coffee etc.)
• 5. Provide training, feedback, coaching and direction to fellow team members on food preparation and food safety requirements.
• 6. Maintain relationship with third party vendors on food Safety measures - monitoring and training on proper temperatures, holding times and waste processes (recordkeeping).
• 7. Maintain proper stock levels (ordering) and proper rotation of all food product for food sandwich case, sandwich warmers, pizza, chili, condiments and pastry cases, etc.
• 8. Process guest transactions in an efficient and friendly manner to minimize guest wait time.
• 9. Perform other duties as assigned at the discretion of the Store Manager or Guest Service Leader.
• 10. Must be able to perform the essential functions of this position with or without reasonable accommodations.

Working Relationships:

Store team members, Store Manager, District Manager, Company personnel, and various vendors.

Minimum Education:High School or GED

Minimum Experience:6 months retail or food experience

Preferred Experience:1 year in retail, service or restaurant environment

Licenses/Certifications:Serv Safe Certified a plus but not mandatory

Soft Skills:

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented; willing to give extra effort to help others

Scheduling:This position is both part time (up to 29 hrs.) and full-time (32-40 hrs.) and involves working a variety of hours, day and night, asCoen Markets, LLC locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.

Travel:0%

Hours & Conditions:Full time - 40 regular hours (maximum)

Specialized work attire requirements (hats or visors, gloves, etc. – provided)

Physical Requirements:Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

In the spirit of pay transparency, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.