Food Service Lead: Elevate Guest Experience & Ops

Fivestar; Springfield (KY); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

FiveStar in Springfield, KY is seeking an Assistant Food Service Manager to support the Food Service Manager in delivering excellent customer service and maintaining high standards of food service operations on duty.

Qualified candidates have a High School Diploma or GED, 1 year of food service experience, knowledge of food service equipment, and a professional, team‑oriented attitude; basic computer skills and the ability to work various shifts are required.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Minimum 1 year food service experience.
• Knowledge of food service equipment.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Ability to work in a fast-paced environment and excellent time management.
• Basic Computer Skills.

Responsibilities

• Proficient in Customer Service Representative responsibilities.
• Partners with management team to ensure FiveStar customer service in the food service area as outlined in company policies and procedures.
• Stay up to date and informed in all health and food safety regulations such as sanitation, storage, rotation, expirations, preparation, cooking, thawing, temperatures, etc.
• Stay up to date and informed in all company policies and procedures regarding food service such as inventory control and ordering, food quality, equipment maintenance and cleaning, accounting procedures, and production guides for food preparation (weights, portions, assembly).
• Follow up with management on communications related to food service such as emails, weekly and monthly specials, and company-wide programs.
• Responsible for merchandising including signage, pricing, freshness, and presentation of products.
• Promote company food service promotions.
• Collaborate with management team to train and supervise staff in food service responsibilities.

Skills

Customer service

Food handling

Team player

Time management

Basic computer skills

Equipment knowledge

Education

High School Diploma or GED

Job description

FiveStar in Springfield, KY is seeking an Assistant Food Service Manager to support the Food Service Manager in delivering excellent customer service and maintaining high standards of food service operations on duty.

Qualified candidates have a High School Diploma or GED, 1 year of food service experience, knowledge of food service equipment, and a professional, team‑oriented attitude; basic computer skills and the ability to work various shifts are required.