Food Service Lead - Customer Experience & Ops

Fivestar; Mayfield (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

FiveStar in Mayfield, KY is seeking an Assistant Food Service Manager to support the Food Service Manager in maintaining continuous food service operations and delivering customer service at the highest standard while on duty.

Responsibilities include ensuring compliance with health and safety regulations, assisting with inventory control and production guides, merchandising, promotions, and staff training.

Qualifications

• High School Diploma, GED, or equivalent.
• Minimum 1 year food service experience preferred.
• Knowledge of food service equipment.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Ability to work in a fast-paced environment and excellent time management.

Responsibilities

• Support the Food Service Manager to ensure continuous food service operations.
• Ensure customer service aligns with company policies and procedures.
• Stay informed on health and food safety regulations (sanitation, storage, temperatures, etc.).
• Assist with inventory control, ordering, and production guides for food preparation.
• Communicate with management on emails, promotions, and programs.
• Merchandise with signage, pricing, freshness, and presentation of products.
• Promote company food service promotions.
• Train and supervise staff in food service responsibilities.

Skills

Customer service

Teamwork

Time management

Positive attitude

Attention to detail

Education

High School Diploma or GED

Tools

Basic Computer Skills

Food service equipment

Job description

FiveStar in Mayfield, KY is seeking an Assistant Food Service Manager to support the Food Service Manager in maintaining continuous food service operations and delivering customer service at the highest standard while on duty.

Responsibilities include ensuring compliance with health and safety regulations, assisting with inventory control and production guides, merchandising, promotions, and staff training.