Food Service Foreman - Panera Bread (Shift: btw 4:30AM-11PM)

Aafes; Fort Lee (NJ); On-site; USD 48,000 - 62,000; Full time

Job summary

Aafes, operating Panera Bread in Fort Lee, NJ, seeks a Food Service Foreman who can supervise a shift, drive exceptional customer experiences, and actively promote the Military Star Credit Card to increase loyalty and sales. The role requires friendly, passionate leadership and a focus on achieving daily service goals.

You will plan daily workloads, schedule staff, and coach team members to meet sales targets while maintaining high standards of food quality and customer engagement across all

Qualifications

• Six months of restaurant or related food service operations experience.
• Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).
• MUST BE AVAILABLE TO WORK ANY SHIFT BETWEEN 4:30AM-7PM, AND FRIDAYS TO 10PM.

Responsibilities

• Supervises a shift operation in a food activity operation.
• Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.
• Lead a team to deliver extraordinary customer experiences by focusing on goals and customer engagement.

Skills

Customer service

Team leadership

Job description

Supervises a shift operation in a food activity operation. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.

Job Qualifications

• Six months of restaurant or related food service operations experience.
• Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

MUST BE AVAILABLE TO WORK ANY SHIFT BETWEEN 4:30AM-7PM, AND FRIDAYS TO 10PM. AS A FOOD SERVICE FOREMAN FOR A PANERA BREAD, YOU WILL LEAD A TEAM OF PASSIONATE AND KNOWLEDGEABLE FOOD SERVICE WORKERS WHO STRIVE TO EXCEED CUSTOMER EXPECTATIONS BY FOCUSING ON EXTRAORDINARY CUSTOMER EXPERIENCES. YOU ARE RESPONSIBLE FOR UNDERSTANDING SALES GOALS, PLANNING AND EXECUTING DAILY/WEEKLY WORKLOADS TO DELIVER ON DEPARTMENT AND STORE SALES GOALS AS WELL AS CUSTOMER ENGAGEMENT. YOU WILL CREATE SCHEDULES THAT ALIGNS WITH CUSTOMER AND BUSINESS NEEDS AND LEAD A CULTURE OF ACCOUNTABILITY THROUGH CLEAR EXPECTATIONS AND PERFORMANCE MANAGEMENT ON CRITICAL SERVICE AND ENGAGEMENT BEHAVIORS. YOU WILL QUICKLY RESPOND TO AND DEESCALATE NEGATIVE CUSTOMER EXPERIENCES.