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Panera Bread in Fort Lee, NJ seeks a Food Service Foreman to supervise a shift, delivering a personalized customer experience and leading a team to meet daily sales goals. You will actively communicate and promote the Military Star Credit Card benefits to customers to drive sales growth and loyalty.
Availability for early morning to evening shifts is required, including Fridays to evenings. You will set schedules and uphold accountability to exceed service expectations.
Supervises a shift operation in a food activity operation. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
MUST BE AVAILABLE TO WORK ANY SHIFT BETWEEN 4:30AM-7PM, AND FRIDAYS TO 10PM. AS A FOOD SERVICE FOREMAN FOR A PANERA BREAD, YOU WILL LEAD A TEAM OF PASSIONATE AND KNOWLEDGEABLE FOOD SERVICE WORKERS WHO STRIVE TO EXCEED CUSTOMER EXPECTATIONS BY FOCUSING ON EXTRAORDINARY CUSTOMER EXPERIENCES. YOU ARE RESPONSIBLE FOR UNDERSTANDING SALES GOALS, PLANNING AND EXECUTING DAILY/WEEKLY WORKLOADS TO DELIVER ON DEPARTMENT AND STORE SALES GOALS AS WELL AS CUSTOMER ENGAGEMENT. YOU WILL CREATE SCHEDULES THAT ALIGNS WITH CUSTOMER AND BUSINESS NEEDS AND LEAD A CULTURE OF ACCOUNTABILITY THROUGH CLEAR EXPECTATIONS AND PERFORMANCE MANAGEMENT ON CRITICAL SERVICE AND ENGAGEMENT BEHAVIORS. YOU WILL QUICKLY RESPOND TO AND DEESCALATE NEGATIVE CUSTOMER EXPERIENCES.