Food Service Field Trainer - On-Site Training & Growth

TKC Holdings, Inc.; Denton (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision

DailyPay

401(k) Match

PTO

Tuition Reimbursement

Paid Training

Career Advancement

Life Insurance

AD&D Coverage

Disability Insurance

Job summary

TKC Holdings, Inc. seeks a Field Trainer to develop and coordinate region training programs and uphold quality standards. This role is on-site in the Denton area, reporting to the District Manager, with travel required to multiple sites.

You will design, deliver and refresh trainings (including Train-the-Trainer, on-floor and orientation sessions), collaborate with leadership, and monitor program effectiveness to drive service excellence.

Qualifications

• Associates or Bachelor's in Business, HR or related field preferred.
• Measure the effectiveness of all training programs.
• Deliver and motivate team members through group and one-on-one training.
• Excellent organizational and customer service skills.
• High initiative with minimal supervision.
• Proficient with Microsoft Office.
• Strong planning, communication and presentation skills.
• Flexibility for all shifts and schedules.
• Maintain confidentiality.
• Travel a minimum of 50%.

Responsibilities

• Search, creatively design and implement methods to educate, enhance performance and recognize best practices.
• Deliver training and other learning experiences; train-the-trainer and on-floor/classroom/orientation trainings.
• Enhance new hire training to include orientation, safety and operations.
• Ensure regional training programs are implemented.
• Focus on customer service by building relationships with site leadership and teams.
• Prepare updates for General Managers and District Managers on training plans and outcomes.
• Assess site training needs and support multiple requests including classes and development.
• Support regional Food Safety training and proctor tests for leadership.
• Edit/update training content; gather feedback.
• Assist operations via satisfaction analytics and verification.
• Understand government regulations related to operations.
• Collaborate to build simple recruitment processes.
• Ensure open positions are filled within agreed timescales.
• Develop sourcing strategies for critical roles and maintain candidate pipelines.
• Other responsibilities as needed.

Skills

Train-the-Trainer

Education & Training

Customer Service

Microsoft Office

Project Management

Communication

Education

Associates or Bachelor's in Business or HR

Tools

Microsoft Office

Job description

TKC Holdings, Inc. seeks a Field Trainer to develop and coordinate region training programs and uphold quality standards. This role is on-site in the Denton area, reporting to the District Manager, with travel required to multiple sites.

You will design, deliver and refresh trainings (including Train-the-Trainer, on-floor and orientation sessions), collaborate with leadership, and monitor program effectiveness to drive service excellence.