Field Trainer - TSG

TKC Holdings, Inc.; Denton (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

DailyPay® – Work Today, Get Paid Today

401(k) Retirement Plan with Company  •

Paid Time Off (PTO)

Tuition Reimbursement

Paid Training

Job summary

TKC Holdings, Inc. is seeking a Field Trainer to develop, coordinate, and present training programs across the designated region. You will maintain quality standards to ensure superior service and work closely with site leadership to align training initiatives with operations.

The role requires delivering diverse trainings on the floor, in classrooms, and during orientation, while updating programs for new hires and safety. Travel up to 50% is expected and professional development is encouraged.

Qualifications

• Requires degree in business or related field.
• Ability to measure training effectiveness.
• Ability to deliver training to groups or individuals.

Responsibilities

• Design and implement training methods to improve performance.
• Deliver trainings on floor, classroom, orientation and meetings.
• Enhance and update new hire training including safety and operations.
• Ensure regional programs are consistently implemented.
• Build relationships with site leadership and team members for training needs.
• Provide updates on training initiatives to management.
• Support regional Food Safety training and proctor tests as needed.
• Evaluate content and gather feedback for improvements.
• Assist operations through satisfaction data analysis.
• Understand applicable government regulations.

Skills

Training delivery

Employee development

Customer service

Organizational skills

Travel readiness

Education

Associates or bachelor’s degree in Business/Human Resources

Tools

Microsoft Office

Job description

Overview

TKC Holdings, Inc.—comprised of Keefe Group, Trinity Services Group, and Courtesy Products—has been a respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

Work Location

On-Site

Overview

TKC Holdings, Inc.—comprised of Keefe Group, Trinity Services Group, and Courtesy Products—has been a respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

We are proud to be a military and veteran friendly employer.

Benefits

• Medical, Dental & Vision Insurance
• DailyPay® - Work Today, Get Paid Today
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO)
• Tuition Reimbursement
• Paid Training
• Career Advancement Opportunities
• Life Insurance & AD&D Coverage
• Voluntary Benefits including Short-Term Disability, Long-Term Disability, Critical Illness, Accident Coverage, and more.

About This Position

The Field Trainer is responsible for the effective development, coordination and presentation of training and development programs for all team members within the designated region. In addition, maintain quality standards to ensure superior service.

Essential Functions, Duties, And Responsibilities

• Actively search, creatively design and implement effective methods to educate, enhance performance and recognize best practices.
• Deliver training and other learning experiences with a high degree of professionalism, enthusiasm and passion for subject matter areas; provides trainings of all varieties, ie. Train-the-Trainer and mediums including on the floor trainings, classroom, orientation and unit meetings.
• Continually enhance new hire training programs to include but not limited to new hire orientation, safety, operations and any new programs.
• Ensure regional training programs are implemented consistently and effectively.
• Focus on customer service by establishing strong relationships with site leadership and team members through site visits, timely communication and follow up.
• Prepare updates and provide to General Managers and District Managers regarding training initiatives, action items, stats, opportunities and successes.
• Assess site training needs in partnership with site leadership and implement initiatives by supporting various requests including training classes, team member development and other operational needs.
• Provide support towards the regional Food Safety training and certification program and proctor tests for all leadership in the field as needed.
• Evaluate and recommend edits/updates of training content to keep it relevant, and gather feedback regarding training programs and materials.
• Assist the performance of the operations through verification and analysis of satisfaction systems.
• Understand the government regulations associated with operations.
• Collaborates with members of the Leadership Team to build and implement simple, efficient and consistent recruitment processes and tools.
• Ensure all open positions are filled within agreed timescales.
• Collaborates with peers to develop and implement sourcing strategies for critical positions, ensuring a consistent pipeline of candidates are available for specialist and high volume roles.
• Other duties as determined by the needs of the business.

What You'll Need

• Associates or Bachelor's degree in Business, Human Resources or related field preferred; five years of corrections experience or equivalent combination of education and experience.
• Ability to monitor and measure effectiveness of all training programs.
• Ability to deliver and motivate team members through effective training both in groups and individual situation.
• Excellent organizational and customer service skills.
• High level of initiative and ability to work productively with little supervision.
• Proficient in computer use using Microsoft Office, included in Word, Excel, Outlook, and PowerPoint.
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation and influencing skills.
• Position requires flexibility for all shifts and all schedules.
• Ability to maintain confidentiality.
• Travel a minimum of 50%.

EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug‑free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108