Food Service Field Trainer

Trinity Services Group; Denton (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

DailyPay - Work Today, Get Paid Today

401(k) Retirement Plan with Company Me

Paid Time Off (PTO)

Tuition Reimbursement

Paid Training

Career Advancement Opportunities

Life Insurance & AD&D Coverage

Voluntary Benefits including Short- &/

Voluntary Benefits including Short- &/

Job summary

Trinity Services Group Inc. in Denton, TX is hiring a Field Trainer to develop and present regional training programs for all team members. You will maintain quality standards and ensure service delivery on-site, reporting to the District Manager.

The role emphasizes training delivery, program improvement, site visits, and collaboration with leadership to meet operational needs and regulatory requirements.

Qualifications

• Associates or Bachelor's degree in Business, Human Resources or related field preferred; five years of corrections experience or equivalent combination of education and experience.
• Measure the effectiveness of all training programs.
• Deliver and motivate team members through training both in groups and individual situations.
• Excellent organizational and customer service skills.
• High level of initiative and ability to work productively with little supervision.
• Proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation and influencing skills.
• Position requires flexibility for all shifts and all schedules.
• Ability to maintain confidentiality.
• Travel a minimum of 50%.

Responsibilities

• Search, creatively design and implement methods to educate, enhance performance and recognize best practices.
• Deliver training and other learning experiences, enthusiasm and experience with subject matter areas; trainings including Train-the-Trainer and on-floor, classroom, orientation and unit meetings.
• Enhance new hire training programs to include orientation, safety, operations and new programs.
• Ensure regional training programs are implemented.
• Focus on customer service by establishing relationships with site leadership and team members through site visits and follow-up.
• Prepare updates and provide to General Managers and District Managers regarding training plans and metrics.
• Assess site training needs and support multiple requests including classes and development.
• Support regional Food Safety training and proctor tests for leadership.
• Recommend edits/updates of training content to stay relevant.
• Assist operations by verifying satisfaction systems and compliance with regulations.
• Collaborate with Leadership Team to build sourcing strategies for positions.

Skills

Training design

Train-the-Trainer

On-floor training

Customer service

Presentation skills

Project management

Travel planning

Education

Associate or Bachelor's degree in Business/HR

Tools

Microsoft Office

Job description

Work Location

On-Site

Benefits

• Medical, Dental & Vision Insurance
• DailyPay - Work Today, Get Paid Today
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO)
• Tuition Reimbursement
• Paid Training
• Career Advancement Opportunities
• Life Insurance & AD&D Coverage
• Voluntary Benefits including Short-Term Disability, Long-Term Disability, Critical Illness, Accident Coverage, and more.

About This Position

The Field Trainer is responsible for the development, coordination and presentation of training programs for all team members within the designated region. Also, you will maintain quality standards to ensure service.

You will work onsite. You will report to the District Manager.

Essential Functions/Main Responsibilities

• Search, creatively design and implement methods to educate, enhance performance and recognize best practices.
• Deliver training and other learning experiences, enthusiasm and experience with subject matter areas; provide trainings of all varieties, ie. Train-the-Trainer and mediums including on the floor trainings, classroom, orientation and unit meetings.
• Enhance new hire training programs to include new hire orientation, safety, operations and any new programs.
• Ensure regional training programs are implemented.
• Focus on customer service by establishing relationships with site leadership and team members through site visits, communication and follow up.
• Prepare updates and provide to General Managers and District Managers regarding training plans, action items, stats, opportunities and successes.
• Assess site training needs in partnership with site leadership and implement projects by supporting multiple requests including training classes, team member development and other operational needs.
• Provide support towards the regional Food Safety training and certification program and proctor tests for all leadership in the field.
• Recommend edits/updates of training content to keep it relevant, and gather feedback regarding training programs and materials.
• Assist the performance of the operations through verification and analysis of satisfaction systems.
• Understand the government regulations associated with operations.
• Collaborate with members of the Leadership Team to build and implement simple, efficient and recruitment processes.
• Ensure all open positions are filled within agreed timescales.
• Collaborate with peers to develop and implement sourcing strategies for critical positions, ensuring a consistent pipeline of candidates are available for specialist and high-volume roles.
• Other responsibilities as determined by our needs.

What You'll Need

• Associates or Bachelor's degree in Business, Human Resources or related field preferred; five years of corrections experience or equivalent combination of education and experience.
• Measure the effectiveness of all training programs.
• Deliver and motivate team members through training both in groups and individual situation.
• Excellent organizational and customer service skills.
• High level of initiative and ability to work productively with little supervision.
• Proficient in computer use using Microsoft Office, included in Word, Excel, Outlook, and PowerPoint.
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation and influencing skills.
• Position requires flexibility for all shifts and all schedules.
• Ability to maintain confidentiality.
• Travel a minimum of 50%.

EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

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