Food Server - Macau Kitchen

Hard Rock Hotel & Casino Biloxi; Biloxi (MS); On-site; USD 11,000 - 17,000; Full time

Job summary

Hard Rock Hotel & Casino Biloxi is seeking a dedicated server/bus person to support dining operations and event service. You will work as part of a team to ensure guest satisfaction, handle side work, restock stations, and assist with opening/closing duties while maintaining sanitation and accuracy in orders.

The role requires flexible hours, strong energy, and a professional appearance to represent Hard Rock Biloxi positively to guests and co-workers.

Qualifications

• Must be able to work flexible hours and shifts.
• Must be very detail oriented.
• Excellent interpersonal skills.

Responsibilities

• Monitor guests’ needs and coordinate with servers to provide guest service.
• Perform side work: polish silverware, restock items, cut lemons, restock condiments.
• Bus person duties: clear tables when guests finish their meals.
• Assist with opening and closing functions as prescribed.
• Take and fill food and drink orders; maintain a clean and neat venue.
• Maintain proper sanitation practices.

Skills

Interpersonal skills

Detail oriented

Professional image

Energy

Flexible hours

Education

High School or better

Job description

• Monitors guests’ needs on a continual basis, ensuring all requests are promptly filled. Performs as a team with other servers to provide Rocking guest service.
• Performs all necessary side work. Polishing and rolling silverware, restocking items such as condiment’s, filling salt and pepper shakers, cutting lemons, etc.
• Performs as a team with other rockers to produce a smoothly run function.
• Performs bus person duties to clear tables when guests have completed their meals.
• Assists with opening and closing the functions according to prescribed specifications.
• Performs all necessary tasks to service guests, such as taking and filling all food and drink orders whenever necessary, and maintaining the venue in a clean and neat manner.
• Maintains all proper sanitation practices.
• Maintains knowledge of property information, including memorabilia.
• Abides to Freeman Standards.
• Knows hours of operation and current promotions.
• Knows food products, food promotions, and food available on buffet stations.
• Completes assigned side work duties; use of supplies, cleaning and organizing assigned areas.
• Returns any lost and found articles to supervisor immediately.
• Upholds the Mission Statement – We create authentic experiences that rock.
• Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
• Lives by the Hard Rock Values!
• Follows The Legal Stuff guidelines.
• Must be able to work flexible hours and shifts.
• Must be very detailed oriented.
• Must project a professional and positive image.
• Must have a high level of energy.
• Excellent interpersonal skills.
• Must be able to work all shifts, weekends, holidays, & special events (Banquet) as needed.
• Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education

Preferred

High School or better.

Experience

Preferred

Experience preferred but will train or promote willing individual.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.