Food Server Assistant- Carpenter Hall

Hyatt Hotels Corporation; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a forward-thinking hospitality company as a Server Assistant. In this role, you will play a crucial part in delivering exceptional dining experiences by assisting food service employees, maintaining cleanliness, and ensuring guest satisfaction. This position offers a unique opportunity to enhance your skills in a vibrant environment where teamwork and communication are key. If you're passionate about hospitality and eager to grow your career, this could be the perfect fit for you.

Qualifications

• 6 months of experience in hospitality or service industry.
• Ability to communicate effectively in the workplace language.

Responsibilities

• Assist food service employees in delivering food and maintaining cleanliness.
• Respond to guest comments and concerns promptly.
• Ensure adequate supplies of clean linens, silverware, and glassware.

Skills

Customer Service

Communication

Teamwork

Time Management

Education

High School Diploma

Job description

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

The Role
Reporting to the F&B General Manager the Server Assistant will assist food service employees in delivering food to tables, maintain cleanliness and attend to needs behind the bar, clean tables, carry dirty dishes, replace soiled table linens; setting tables; replenish supply of clean linens, silverware, glassware, and dishes; and serve water, appetizers and coffee to patrons.

Responsibilities will include:

• Adhere to dress code policies during shift
• Perform serving, cleaning, and stocking duties in order to facilitate customer service
• Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
• Ensure sure that beverage and ice dispensers, cabinets, serving areas are stocked
• Replenish supplies of food and equipment at service bars/satellite service stations
• Stock refrigerating units with wines and bottled beer, and replace empty beer keg
• Set tables with clean linens, condiments, and other supplies
• Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning
• Clean tables, counters, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors
• Wash glasses and other serving equipment at bars
• Clean up spilled food, drink and broken dishes, and remove empty bottles and trash
• Serve ice water, coffee, and standard appetizers (i.e. bread/butter or chips/salsa) to patrons
• Ensure open lines of communication with all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
• Maintain a high level of cleanliness and safety in the work area
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the property
• Keep abreast of safety and emergency procedures and OSHA requirements
• Attend relevant meetings
• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

Qualifications

Experience Required

• Six (6) months related experience in hospitality or service industry
• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We Welcome You

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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