Food Runner - Fioretta

DineAmic Hospitality; Chicago (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401K + Match

Company-paid Employee Assistance Plan

Food & Beverage Discounts

Job summary

DineAmic Hospitality is seeking Food Runners for several West Loop properties to support fast-paced, full-service dining. You will ensure accurate, timely delivery of courses, communicate with kitchen and service teams, and uphold presentation standards while providing hospitality to guests.

Ideal candidates have prior restaurant experience, are available evenings and weekends, and are comfortable handling allergens and safety guidelines.

Qualifications

• Previous restaurant experience required; high-volume experience preferred.
• Availability to work evenings, weekends, and holidays based on business needs.
• Basic knowledge of food handling, safety standards, and allergens.

Responsibilities

• Deliver food quickly and accurately to guests per table numbers.
• Maintain knowledge of menu items, ingredients, and allergens.
• Communicate with kitchen staff, servers, and management for timing and pacing.
• Assist with tableside service and final plate presentation when directed by leadership.
• Support servers and service teams during peak periods to maintain smooth service flow.

Skills

Restaurant experience

Evenings/weekends availability

Food safety knowledge

Tools

POS systems

Job description

We are seeking Food Runners at several properties in the West Loop who can deliver exceptional guest experiences in our fast-paced, high-volume, full-service restaurant environment. This role requires strong attention to detail, urgency, and teamwork to ensure food is delivered accurately, efficiently, and with proper presentation.

Food Runners serve as a critical link between the kitchen and dining room, helping maintain smooth service flow and proper pacing of courses. Successful candidates communicate clearly with kitchen and service teams, demonstrate strong menu knowledge, and take pride in delivering dishes professionally while contributing to memorable dining experiences for every guest.

• Deliver food to guests quickly and accurately according to table numbers and seat positions while confirming order accuracy and presentation standards.
• Maintain strong knowledge of menu items, ingredients, and allergens to verify dishes and modifications before leaving the kitchen.
• Communicate clearly with kitchen staff, servers, and management to ensure proper timing and pacing of courses.
• Describe dishes, along with modifications, when delivering food and answer basic menu questions when appropriate.
• Safely perform tableside service elements that may involve sharp utensils or controlled flame presentations when required.
• Assist with garnishing and final plate presentation when directed by kitchen leadership.
• Maintain cleanliness and organization of the expo line, service stations, and runner areas.
• Support servers and service teams during peak periods to maintain smooth service flow.
• Assist with clearing plates, resetting tables, and maintaining dining room readiness as needed.
• Complete opening, running, and closing side work as assigned.
• Follow all company policies, food safety standards, and sanitation guidelines.
• Handle guest interactions with professionalism and hospitality.
• Contribute positively to team morale and support fellow team members during high-volume periods.
• Additional duties as needed within the scope of the role.

Minimum Qualifications

• Previous restaurant experience required; high-volume experience strongly preferred.
• Availability to work evenings, weekends, and holidays based on business needs.
• Basic knowledge of food handling, safety standards, and allergens.

Physical Demands + Work Environment:

• Ability to stand and walk for extended periods (up to 8+ hours per shift).
• Ability to frequently lift and carry up to 30 pounds (trays, beverage racks, etc.)
• Continuous movement in a fast-paced environment.
• Ability to bend, reach, stoop, and twist frequently throughout shift.
• Must be able to move safely through kitchen area, including slick floors and tight spaces.

Core Competencies

• Accountability
• Communication Skills
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems
• 401K + Match
• Company-paid Employee Assistance Program
• Food & Beverage Discounts

DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.