Runner

Lettuce; Chicago (IL); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

EAP

Paid vacation

BCBS Insurance

Life/Accident/Illness Insurance

Domestic partners

401(k)

Job summary

Il Porcellino, part of the Lettuce Entertain You family in River North, Chicago, is hiring RUNNERS to support timely food delivery and quality presentation. Runners will assist with setting up and delivering meals, maintaining high standards, and contributing to a friendly dining experience.

Join a vibrant hospitality group recognized for caring for people, with flexible hours including weekends, and a focus on career growth and development within a diverse restaurant portfolio.

Qualifications

• Must be able to deliver food promptly to guests according to table numbers.
• Available to work a variety of hours, days and shifts, including weekends.
• Able to move and lift up to 50 pounds; stand and walk for long periods.

Responsibilities

• Ensure guest experience exceeds expectations and anticipate needs.
• Greet guests with a warm, sincere smile.
• Read and check each order for any special instructions before delivering from the kitchen.
• Ensure orders have correct preparation, plateware, garnish and utensils before serving.
• Communicate food concerns to the Coordinator and follow up on guest requests.

Job description

We’re hiring people to join our team as RUNNERS!

A Few of Our Runner Benefits:

• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Il Porcellino, located in the heart of River North in downtown Chicago, is a neighborhood restaurant offering classic Italian‑American comfort food in a casual setting. Our seasonal menu focuses on housemade pastas, vegetable antipasti and daily specials, all crafted with ingredients sourced from quality artisans, purveyors and local farmers. Offering a bespoke cocktail program changing with the season, the fun and approachable wine program encourages sharing, with selections from southern and central Italy.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

RUNNER JOB DESCRIPTION

Runners are responsible for continual set-up and prompt delivery of food to guests when the order is completed by the kitchen. Also responsible for ensuring that the highest quality of food presentation is being maintained.

Essential Functions

• Promptly deliver food to the correct guests according to table and position numbers
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
• Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
• Communicate any food concerns to the Coordinator
• Communicate and follow up on any guest request or concern
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player