Food Runner

Wahlburgers; Boston (MA); Presencial; USD 30.000 - 40.000; Jornada completa

Descripción de la vacante

Wahlburgers in Boston, Massachusetts, is seeking a Food Runner to deliver food orders and provide excellent service to guests. This role emphasizes quick and accurate delivery while maintaining high standards of food presentation. Candidates should have strong communication skills and the ability to thrive in a fast-paced environment. Previous experience in a restaurant setting is preferred. A commitment to hospitality and teamwork is essential to ensure a delightful dining experience.

Formación

• Previous experience in a bar or restaurant setting is preferred.
• Basic knowledge of restaurant terminology is a plus.

Responsabilidades

• Deliver food orders from kitchen to guests' tables quickly and accurately.
• Provide courteous and professional service to guests.
• Work closely with servers and kitchen staff to ensure timely service.
• Assist in managing the flow of service during peak hours.
• Assist with pre-bussing tables to ensure a clean and organized dining area.

Conocimientos

Excellent communication skills

Organizational skills

Interpersonal skills

Attention to detail

Ability to work in a fast-paced environment

Physical stamina to lift heavy items

Descripción del empleo

Position: Food Runner

Reports to: General Manager

The Food Runner plays a vital role in delivering an exceptional dining experience by ensuring the timely and accurate delivery of food orders from the kitchen to guests. This position requires excellent communication skills, a keen eye for detail, and the ability to work efficiently in a fast‑paced environment.

Key Performance Elements/Essential Functions

• Order Delivery
  • Deliver food orders from the kitchen to guests' tables quickly and accurately.
  • Ensure the presentation and quality of food meet the restaurant's high standards.
  • Communicate any special requests or modifications to the kitchen staff.
  • Follows company policy in handling guest allergies/intolerances, ensuring guests receive "safe" meals.
• Guest Interaction
  • Provide courteous and professional service to guests.
  • Answer basic questions about the menu and ingredients if needed.
  • Address guest needs and requests promptly.
• Coordination
  • Work closely with servers and kitchen staff to ensure timely service.
  • Communicate any important information between the kitchen and serving staff.
  • Assist in managing the flow of service during peak hours.
• Table Maintenance
  • Assist with pre‑bussing tables to ensure a clean and organized dining area.
  • Support the dining room attendants as needed to clear and reset tables.
  • Help maintain cleanliness in the dining room and service areas.
• Support Duties
  • Assist servers with drink refills, bread service, and other guest needs.
  • Restock service stations with necessary supplies.
  • Perform side work duties as assigned by the manager.

Minimum Requirements

• Exude a high level of hospitality to our guests – smile and have a great time!
• Previous experience in a bar or restaurant setting is preferred.
• Strong organizational skills and attention to detail.
• Ability to work in a fast‑paced environment.
• Excellent communication and interpersonal skills.
• Physical stamina to lift heavy items (up to 50 lbs.) and stand for extended periods.
• Basic knowledge of restaurant terminology is a plus.

Commitment to Equal Opportunity

We are an equal‑opportunity employer. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. The employer reserves the right to revise them at any time. It is intended to accurately reflect the primary job elements essential for making compensation decisions.