Food Runner — Fast-Paced Guest Service & Growth

PENN Entertainment, Inc.; New Orleans (LA); Híbrido; USD 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Descripción de la vacante

PENN Entertainment is seeking restaurant staff to deliver friendly, efficient service in a fast-paced dining environment at Boomtown in New Orleans. You will greet guests, ensure accurate order delivery, maintain a clean dining area, and support teammates to enhance the guest experience.

Applicants should have a high school diploma (GED) and be at least 21 years old. Prior hospitality experience is a plus; company benefits are available as part of Total Rewards.

Formación

• High school diploma or GED required.
• Must be at least 21 years old.
• Prior experience in a restaurant or hospitality setting is a plus.

Responsabilidades

• Adhere to all Food & Beverage Department policies and procedures.
• Greet guests with a warm smile and friendly demeanor.
• Deliver ACES guest service standards during every guest interaction.
• Promote and model superior customer service in line with department and company expectations.
• Ensure prompt, accurate delivery of food orders using correct seat numbers to avoid food auctioning.
• Assist in clearing used dishes, glassware, and utensils from guest tables.
• Comply with all Health Department standards.
• Set tables with clean silverware, glassware, and linens as needed.
• Replenish supplies of linens, dishes, glassware, and utensils in the dining area as needed.
• Assist servers in enhancing the guest dining experience.
• Complete assigned opening duties and closing duties.
• Maintain cleanliness and organization of the expo area and food running trays.
• Maintain professional appearance and positive attitude.
• Demonstrate behavior consistent with Boomtown’s Service Guarantees and Core Values.
• Perform additional tasks assigned by the dining room manager, chef, or supervisor.

Conocimientos

Guest service

Communication

Teamwork

Educación

High school diploma or GED

Descripción del empleo

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

ClickHEREto discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Adhere to all Food & Beverage Department policies and procedures.
• Greet guests with a warm smile and friendly demeanor.
• Deliver “ACES” guest service standards during every guest interaction.
• Promote and model superior customer service in line with department and company expectations.
• Ensure prompt, accurate delivery of food orders using correct seat numbers to avoid food auctioning.
• Assist in clearing used dishes, glassware, and utensils from guest tables.
• Comply with all Health Department standards.
• Set tables with clean silverware, glassware, and linens as needed.
• Replenish supplies of linens, dishes, glassware, and utensils in the dining area as needed.
• Assist servers in enhancing the guest dining experience.
• Complete assigned opening duties (e.g., folding napkins, prepping bread and butter portions).
• Execute closing duties (e.g., cleaning food service trays, wrapping or discarding leftover items, etc.).
• Maintain cleanliness and organization of the expo area and food running trays.
• Maintain professional appearance in compliance with grooming standards.
• Maintain an upbeat and positive attitude.
• Demonstrate behavior consistent with Boomtown’s Service Guarantees and Core Values.
• Perform additional tasks assigned by the dining room manager, chef, or supervisor.

Requirements

• High school diploma or equivalent (GED) required.
• Must be at least 21 years of age.
• Prior experience in a restaurant or hospitality setting is a plus.