Food Runner- Nola Steak

Boomtown Casino & Hotel New Orleans; Harvey (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Boomtown Casino & Hotel New Orleans is hiring for a dining room support role. You will greet guests, deliver excellent service, and assist in dining operations to ensure a smooth guest experience.

Qualifications include a high school diploma or GED and being at least 21 years old; prior hospitality experience is a plus. Join our team and contribute to a fun, fast-paced environment with strong guest service standards.

Qualifications

• High school diploma or equivalent (GED) required.
• Must be at least 21 years of age.
• Prior experience in a restaurant or hospitality setting is a plus.

Responsibilities

• Greet guests with a warm smile and friendly demeanor.
• Deliver “ACES” guest service standards during every guest interaction.
• Promote and model superior customer service in line with department and company expectations.
• Ensure prompt, accurate delivery of food orders using correct seat numbers to avoid food auctioning.
• Assist in clearing used dishes, glassware, and utensils from guest tables.
• Comply with all Health Department standards.
• Set tables with clean silverware, glassware, and linens as needed.
• Replenish supplies of linens, dishes, glassware, and utensils in the dining area as needed.
• Assist servers in enhancing the guest dining experience.
• Complete assigned opening duties (e.g., folding napkins, prepping bread and butter portions).
• Execute closing duties (e.g., cleaning food service trays, wrapping or discarding leftover items, etc).
• Maintain cleanliness and organization of the expo area and food running trays.
• Maintain professional appearance in compliance with grooming standards.
• Maintain an upbeat and positive attitude.
• Demonstrate behavior consistent with Boomtown’s Service Guarantees and Core Values.
• Perform additional tasks assigned by the dining room manager, chef, or supervisor.

Education

High school diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• dhere to all Food & Beverage Department policies and procedures.
• Greet guests with a warm smile and friendly demeanor.
• Deliver “ACES” guest service standards during every guest interaction.
• Promote and model superior customer service in line with department and company expectations.
• Ensure prompt, accurate delivery of food orders using correct seat numbers to avoid food auctioning.
• Assist in clearing used dishes, glassware, and utensils from guest tables.
• Comply with all Health Department standards.
• Set tables with clean silverware, glassware, and linens as needed.
• Replenish supplies of linens, dishes, glassware, and utensils in the dining area as needed.
• Assist servers in enhancing the guest dining experience.
• Complete assigned opening duties (e.g., folding napkins, prepping bread and butter portions).
• Execute closing duties (e.g., cleaning food service trays, wrapping or discarding leftover items, etc).
• Maintain cleanliness and organization of the expo area and food running trays.
• Maintain professional appearance in compliance with grooming standards.
• Maintain an upbeat and positive attitude.
• Demonstrate behavior consistent with Boomtown’s Service Guarantees and Core Values.
• Perform additional tasks assigned by the dining room manager, chef, or supervisor.

BRING US YOUR BEST.

• High school diploma or equivalent (GED) required.
• Must be at least 21 years of age.
• Prior experience in a restaurant or hospitality setting is a plus.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment.

Follow us.

Equal Opportunity Employer