Busser: Fast-Paced Guest Service & Clean Dining Experience

PENN Entertainment, Inc.; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment is seeking friendly, customer-focused restaurant guest service team members in New Orleans. You will deliver quick, professional service to guests, support servers, and maintain a clean, welcoming dining area.

Requirements include a High School Diploma or GED, strong English communication, basic math, and availability for nights, weekends, and overtime. Prior customer service in a busy environment is preferred.

Qualifications

• High School Diploma or GED.
• Prior customer service experience in a fast-paced environment preferred.
• Excellent customer service and communication skills.
• Must read, write, understand and speak English.
• Basic math skills, including addition and subtraction.
• Availability to work nights, weekends, holidays and overtime as required.

Responsibilities

• Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and hosts/hostesses.
• Adheres to established departmental and property policies and procedures regarding guest service standards.
• Maintains par levels of operating supplies and ensures stock replacement per procedure.
• Removes dirty dishes and disposes of debris, keeping tables and buffet lines clean and sanitary.
• Resets tables with silverware, linen, napkins, and glassware according to standards.
• Wipes and maintains cleanliness of designated areas to health and safety standards.

Skills

Customer service

English proficiency

Basic math

Education

High School Diploma or GED

Job description

PENN Entertainment is seeking friendly, customer-focused restaurant guest service team members in New Orleans. You will deliver quick, professional service to guests, support servers, and maintain a clean, welcoming dining area.

Requirements include a High School Diploma or GED, strong English communication, basic math, and availability for nights, weekends, and overtime. Prior customer service in a busy environment is preferred.