Food Runner

The Bartolotta Restaurants; Greendale (WI); On-site; USD 16,531,200 - 20,664,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Employee Meals

Dining Discounts

Job summary

The Bartolotta Restaurants is seeking a food runner in Greendale, WI to deliver meals accurately, assist in station maintenance, and support a fast-paced dining room. You will greet guests, coordinate with servers, and help ensure a smooth dining experience across Bartolotta locations.

Candidates should have strong communication, guest service skills, and the ability to adapt to a busy schedule, including nights and weekends. Previous restaurant experience is preferred.

Qualifications

• Excellent interpersonal, oral, and written communication skills.
• Ability to thrive in a fast-paced, changing environment.
• Strong guest service orientation and a pleasant demeanor.
• Effective communication with management and guests.

Responsibilities

• Greet guests with a friendly, outgoing demeanor and accommodate special requests.
• Deliver food from the kitchen to guests throughout the restaurant.
• Stock glassware, flatware, and napkins in service areas as needed.
• Assist in bus/service station organization and dish area flow.
• Maintain a clean, organized work area and support team members.

Job description

Overview

Fast-paced and high energy—that’s restaurant life. Our support team keeps everything running smoothly by helping servers, taking care of guests, and keeping the team organized and stocked. If you like staying busy and being the one who keeps things moving, this role is for you.

Job Purpose

A food runner is responsible for delivering the food from the kitchen to a customer in a restaurant. They are responsible for ensuring that each customer receives the correct order.

Primary Duties And Responsibilities

• Greet guests with a friendly and outgoing demeanor and accommodate any special needs or guest requests.
• Run food orders throughout the restaurant.
• Stock glassware, flatware and napkins in all necessary areas on a continual basis.
• Taken full bus trays to the dish area and replace empty bus trays in the service stations.
• Sort dishes at the dish area to help expedite cleaning.
• Empty dining room trash cans as needed.
• Perform side work before, during and after shift as required.
• Maintain a clean and organized work area/station.
• Assist other team members and management as needed.
• Assist in maintaining a safe working environment.
• Present a professional demeanor in attire, language and attitude.
• Purchase and wear the appropriate uniform.

Requirements

• Exceptional interpersonal, oral, presentation and written communication skills.
• Ability to work in a fast‑paced, changing environment.
• Excellent guest service skills.
• Pleasant and accommodating personality with a continuous and outgoing demeanor.
• Communicate with management regarding guest questions and/or comments.
• Maintain a positive attitude toward each guest and fellow team members and management.
• Promote and participate in a strong team effort.
• Initiate communication effectively with staff and guests.
• Restaurant experience preferred.

Physical Requirements

• Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.
• Occasionally required to bend, kneel, crouch, climb stairs and reach overhead.
• Walk through dining room on carpeted and hardwood flooring.
• Light/moderate lifting is required.
• Position dictates working in a fast‑paced environment and subject to irregular hours including late nights, early mornings, weekends, and holidays.

Benefits

• Medical, Prescription, Dental, and Vision Insurance (Full Time Only)
• Company‑Paid Life Insurance (Full Time Only)
• Supplemental Life Insurance (Full Time Only)
• Company‑Paid Short‑ and Long‑Term Disability (Full Time Only)
• Supplemental Accident and Critical Illness Insurance
• Supplemental Hospital Insurance
• Employee Assistance Program (EAP)
• LegalShield and IDShield Protection
• Pet Insurance
• 401(k) Savings Plan
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Complimentary Workday Family Meal
• Dining Discounts at Bartolotta Fine Dining Locations
• Discounted Discovery World Passes

ADA Disclaimer

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.