Food Runner - Wellesley

Swrg Inc; Wellesley (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid time off

Career growth opportunities

Job summary

Smith & Wollensky is seeking a Food Runner to support our dining room on busy days, delivering timely orders with accuracy and a courteous demeanor. You will be expected to learn the layout, coordinate with servers, and uphold high service standards.

Responsibilities include checking orders, assisting guests with requests, and maintaining a clean, organized station while ensuring safety and efficiency during service.

Qualifications

• High school diploma required.
• Open availability to work day and evening shifts, weekends and holidays.
• Pleasant, cooperative and able to take direction with excellent interpersonal and communication skills.

Responsibilities

• Serves food orders as specified by guests.
• Delivers food orders timely and with appropriate garnishments.
• Checks orders for accuracy prior to serving to ensure items are correct.
• Communicates important information to guests and servers.
• Responds to guests’ requests for condiments or other items.
• Maintains station cleanliness and promptly clears dishes.

Skills

Interpersonal skills

Communication skills

Listening skills

Education

High school diploma

Job description

GENERAL SUMMARY:The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.DUTIES & RESPONSIBILITIES:Always presents self in courteous and professional manner to guests.Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).Delivers food orders with appropriate garnishments.Delivers food orders timely and, where multiple guests involved, at the same time.Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).Responds to guests’ requests for condiments or other items.Continually clears away dishes and debris from stations.Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service for guests.Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately.Ensures station is suitable for serving and meets company standards.High school diplomaPrior experience preferredOpen availability to work day and evening shifts, as well as weekends and holidaysMust be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.Must be able to perform under pressure in a high-volume restaurant setting.Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.Restaurant SettingMust be able to stand and exert fast-paced mobility for entire shift.Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.Must be able to frequently lift food, and other items weighing up to 50 pounds.Position involves repetitive hand and wrist motion.BENEFITS:Medical, Dental, and Vision Insurance401(k) with Company MatchPaid Time OffCareer Growth OpportunitiesSmith & Wollensky participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.