Food Runner

Ri Ra Portland; Portland (ME); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Hourly base + tips

Career growth opportunities

Job summary

Buzz Hospitality in Portland, ME is seeking a friendly Food Service Team Member to interact with guests, ensure orders are prepared with correct priority, and deliver dishes with genuine hospitality. This role emphasizes guest experience, teamwork, and high-quality service in a fast-paced, full-service restaurant setting.

You should bring strong organization and communication skills, a willingness to multi-task, and a commitment to steps of service.

Qualifications

• Interact with guests to create positive experiences.
• Be a team player focused on guest satisfaction.
• Show strong organization and multi-tasking abilities.
• Communicate clearly with guests and staff to ensure smooth service.
• Demonstrate genuine hospitality in all interactions.
• Experience in high-volume, full-service restaurants preferred.
• Possess any state/county food service licenses as required.

Responsibilities

• Ensure orders are prepared with correct priority (expo) and presentation meets specs before guest delivery.
• Assist in final dish preparation (garnish, etc.).
• Deliver food to guests promptly and accurately on floor and bar sections.
• Follow up on guest requests directly or via Bartender/Server.
• Assist Servers and Bartenders with cleanliness of utensils and equipment.
• Interact with guests to maintain a guest-experience focus.

Skills

Guest interaction

Team player

Organization skills

Communication skills

Genuine hospitality

High-volume service

Food license requirements

Job description

Buzz Hospitality is a small but growing multi-concept hospitality company with brands in both the USA and Ireland. Our brands include Rí Rá Irish Pub, Keagan’s Irish Pub and Wilson County Barbecue. We are locally driven, whilst staying true to our roots. We want people who support our Mission, which is to “Create Experiences That People Love”. We want the people in our Team to grow with us and have the career path of their dreams, so drive & ambition is a must for us!

Who You Are

• You enjoy interacting and connecting with guests
• You take pride in your position, from the quality of service and hospitality that you provide, to the product that you are serving
• You are a “Team Player”, considerate to the experience of all guests, as well as the experience of your fellow employees
• You have strong organization and communication skills, as well as the ability to multi-task
• You understand “Genuine” hospitality
• You ideally have experience in a high-volume, full-service restaurant setting
• You ideally have any State or County required license requirements for the service of food

What You Will be Doing

• Ensuring orders are being prepared with the correct priority (when Expo) and that the presentation of dishes meets Company specifications immediately prior to guest delivery
• Assisting in the final preparation of dishes (garnish etc.) as required
• Delivering food to guests in a friendly, timely and accurate manner to both floor and bar sections
• Following up with guest requests, either directly or via the assigned Bartender / Server
• Assisting Servers and Bartenders in maintenance and cleaning of service utensils and service equipment
• Interacting with guests
• Maintaining an approach to a “guest experience” focus that centers around “Genuine Hospitality”
• Adhering to all local and state laws regarding the service of food; including Steps of Service
• Ensuring that the Kitchen Line, and associated stations / areas are kept stocked and are maintained in an organized, clean and sanitary manner
• Ensuring that all set-up and break-down tasks are completed to standard
• Having fun!

What You Will Get

• An hourly base package + tips
• Opportunities for career growth

Compensation: Minimum Wage