Food runner

Torsap Thai Kitchen; Olathe (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

50% entree discount

Medical insurance

Job summary

Summit Restaurant Group is seeking a friendly and professional Food Runner to provide outstanding service to guests and enhance their dining experience. You will communicate clearly with guests and kitchen staff, deliver orders promptly, and support the wait staff during service.

The ideal candidate has at least 2 years of experience in a similar role, fluent English (basic writing), strong multitasking abilities, and a calm, professional demeanor under pressure.

Qualifications

• Excellent oral communication is required.
• Strong interpersonal skills.
• Fluent English speaking and basic writing ability.
• Good telephone speaking and listening skills.
• Minimum 2 years’ experience in a similar role.
• High school diploma or equivalent preferred.
• Ability to stay professional under pressure.
• Outstanding customer service and multitasking.

Responsibilities

• Assist customers with orders by explaining specials, meals, and drinks, and make recommendations.
• Deliver food orders to guests in a timely manner.
• Explain orders to chefs, noting allergies and special requests.
• Help wait staff set up tables with utensils, decorations, and napkins.
• Uphold health, safety, and sanitation standards.
• Occasionally check on customers to handle requests or issues.
• Remove dirty dishes from the table and clear empty plates.
• Inform management of customer feedback.

Skills

Oral communication

Interpersonal skills

English proficiency

Telephone communication

Experience in similar role

High school diploma preferred

Education

High School Diploma or equivalent

Job description

Job purpose

The Summit Restaurant Group Food Runner will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience. The ideal candidate will be friendly, professional, and demonstrate excellent communication

Duties and Responsibilities

• Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
• Deliver food orders to a variety of customers in a timely manner.
• Accurately explain food orders to chefs, with specific attention to allergies and special requests.
• Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
• Uphold our food health safety and sanitation principles.
• Occasionally check on customers to handle any impromptu requests or issues.
• Remove dirty dishes from the table.
• Inform management of customer feedback.

Qualifications

• Excellent oral communication skills required
• Positive interpersonal skills required
• Must speak English fluently and be able to write in basic English
• Good telephone speaking and listening ability
• A minimum of 2 years’ experience in a similar role.
• High school diploma or equivalent qualification is preferred.
• Outstanding communication and people skills.
• Ability to stay professional in a stressful work environment.
• Superb multitasking skills.

Benefits

• Food Discount
  • Employees are allowed to get 50% off an entree while working and 50% off an entrée for themselves and a guest.
• Benefits (full-time only)
  • Medical Insurance