Server

Torsap Thai Kitchen; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

50% food discount for employees and guests

Job summary

Torsap Thai Kitchen in Kansas City is seeking a Server responsible for providing positive dining experiences to guests. The ideal candidate should have previous serving experience, excellent communication skills, and a Food Handlers Card. Responsibilities include preparing the dining area, taking and delivering orders, and ensuring customer satisfaction through attentive service. Full-time employees are eligible for medical insurance and a generous food discount. Join us to create memorable dining experiences!

Qualifications

• Previous serving experience required.
• Excellent oral communication skills are necessary.
• Must speak and write basic English.

Responsibilities

• Prepare dining room and ensure cleanliness.
• Serve food and beverages to patrons.
• Maintain updated knowledge on menu items.
• Handle customer transactions and payments.
• Assist in special events and tasks as needed.

Skills

Oral communication skills

Interpersonal skills

Fluency in English

Telephone speaking and listening ability

Education

Food Handlers Card

Job description

The Summit Restaurant Group Server is responsible for positive guest interactions while serving guests in a friendly and efficient manner. They play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our guest needs, making them feel welcome, comfortable, important and relaxed. The right person will be passionate about food and service and enjoy creating excellent experiences for customers.

Responsibilities

• Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils.
• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies.
• Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.
• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items.
• Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
• Keep kitchen staff informed by noting timing of meal progression.
• Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars.
• Respond to additional patron requirements by inquiring of needs; observing dining process.
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
• Properly open and pour wine at the tableside.
• Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return.
• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons.
• Contribute to team effort by accomplishing related results as needed.
• Provide welcoming phone greeting and follow Guest ordering procedures.
• Convey menu information over the phone to guests and give accurate estimate of delivery time.
• Perform basic cleaning tasks as needed or directed by supervisor.
• Fill in for absent staff as needed.
• Assist with special events as needed.
• Adhere to grooming and appearance standards consistently.
• Promptly address customer service issues and refer customers to management when necessary.

Qualifications

• Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write basic English.
• Food Handlers Card.
• Good telephone speaking and listening ability.

Benefits (full‑time only)

• Medical Insurance.
• Food Discount: Employees are allowed to receive 50% off an entree while working and 50% off an entrée for themselves and a guest.

Direct Reports: General Manager