Guest-Focused Food Runner: Fast, Friendly Service

Torsap Thai Kitchen; Olathe (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

50% entree discount

Medical insurance

Job summary

Summit Restaurant Group is seeking a friendly and professional Food Runner to provide outstanding service to guests and enhance their dining experience. You will communicate clearly with guests and kitchen staff, deliver orders promptly, and support the wait staff during service.

The ideal candidate has at least 2 years of experience in a similar role, fluent English (basic writing), strong multitasking abilities, and a calm, professional demeanor under pressure.

Qualifications

• Excellent oral communication is required.
• Strong interpersonal skills.
• Fluent English speaking and basic writing ability.
• Good telephone speaking and listening skills.
• Minimum 2 years’ experience in a similar role.
• High school diploma or equivalent preferred.
• Ability to stay professional under pressure.
• Outstanding customer service and multitasking.

Responsibilities

• Assist customers with orders by explaining specials, meals, and drinks, and make recommendations.
• Deliver food orders to guests in a timely manner.
• Explain orders to chefs, noting allergies and special requests.
• Help wait staff set up tables with utensils, decorations, and napkins.
• Uphold health, safety, and sanitation standards.
• Occasionally check on customers to handle requests or issues.
• Remove dirty dishes from the table and clear empty plates.
• Inform management of customer feedback.

Skills

Oral communication

Interpersonal skills

English proficiency

Telephone communication

Experience in similar role

High school diploma preferred

Education

High School Diploma or equivalent

Job description

Summit Restaurant Group is seeking a friendly and professional Food Runner to provide outstanding service to guests and enhance their dining experience. You will communicate clearly with guests and kitchen staff, deliver orders promptly, and support the wait staff during service.

The ideal candidate has at least 2 years of experience in a similar role, fluent English (basic writing), strong multitasking abilities, and a calm, professional demeanor under pressure.