Food Runner

Sugar N Spice; Blue Ash (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Sugar N Spice is seeking a Food Runner to help maintain the flow between the kitchen and dining room, ensuring meals are delivered promptly and presented to the highest standards.

The Food Runner will be responsible for delivering orders, verifying special instructions, and assisting the team to uphold safety and sanitation standards throughout each shift.

Qualifications

• Reliable delivery to guests by table and position numbers.
• Able to work nights, weekends, and holidays.
• Physically capable of lifting up to 50 pounds.
• Strong communication and teamwork.
• Must follow safety and sanitation standards.
• Stand and walk for the full shift.

Responsibilities

• Deliver exceptional service by ensuring timely and accurate delivery of food to guests, maintaining high standards of presentation.
• Greet guests warmly and with a genuine smile, enhancing their dining experience.
• Handle guest issues with sensitivity and patience, ensuring resolution to their satisfaction.
• Check each order for special instructions or dietary restrictions before leaving the kitchen.
• Ensure each dish meets the restaurant's standards for preparation, presentation, and completeness before serving.
• Relay any food-related concerns or guest requests to the appropriate restaurant staff, ensuring clear communication.
• Adhere to all restaurant service steps and procedures, including managing food allergies and special orders.
• Maintain compliance with all safety and sanitation standards.
• Follow all organizational policies as outlined in the Employee Handbook, contributing to a harmonious work environment.
• Perform additional duties as needed to support the team and restaurant operations.

Skills

Food delivery

Communication

Multitasking

Physical stamina

Safety & sanitation

Observational accuracy

Team coordination

Tools

Restaurant equipment

Job description

Position Overview: The Food Runner is crucial in maintaining the flow between the kitchen and the dining room to ensure guests receive their meals as promptly and accurately as possible. This position requires an individual who is efficient, detail-oriented, and dedicated to presenting food according to the highest standards of quality and presentation.

Key Qualifications

• Proven ability to deliver food promptly and accurately to the correct guests by table and position numbers.
• Available to work flexible hours, including nights, weekends, and holidays.
• Capable of safely transporting multiple plates and beverages in a single trip.
• Skilled in using and operating necessary restaurant tools and equipment efficiently.
• Excellent communication skills, both written and spoken, to effectively follow job instructions.
• Ability to multitask effectively in a high-pressure, fast-paced environment.
• Comfortable working in areas with variable noise levels and temperature conditions.
• Physically capable of moving up to 50 pounds and able to stand and walk for an entire shift, including navigating through potentially challenging areas.

Responsibilities

• Deliver exceptional service by ensuring the timely and accurate delivery of food to guests, maintaining high standards of food presentation.
• Greet guests warmly and with a genuine smile, enhancing their dining experience.
• Handle guest issues with sensitivity and patience, ensuring resolution to their satisfaction.
• Thoroughly check each order for special instructions or dietary restrictions before leaving the kitchen.
• Ensure that each dish meets the restaurant's standards for preparation, presentation, and completeness before serving.
• Relay any food-related concerns or guest requests to the appropriate restaurant staff, ensuring clear communication.
• Adhere to all restaurant service steps and procedures, including managing food allergies and special orders.
• Maintain compliance with all safety and sanitation standards.
• Follow all organizational policies as outlined in the Employee Handbook, contributing to a harmonious work environment.
• Perform additional duties as needed to support the team and restaurant operations.