Food Runner

Taylor Street Tavern; Portland (OR); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

The Taylor Street Tavern in Portland, OR is seeking a Food Runner to support the kitchen and dining room, ensuring meals reach guests promptly and presented to high standards.

You will deliver orders accurately, communicate clearly with staff, and handle guest requests with professionalism in a fast-paced environment. This role requires physical stamina and the ability to stand, walk, and move heavy items.

Qualifications

• Deliver food promptly and accurately to guests by table and position numbers.
• Capable of working flexible hours, including nights, weekends, and holidays.
• Safely transporting multiple plates and beverages in a single trip.
• Excellent written/spoken communication to follow instructions.
• Ability to multitask in a fast-paced environment.
• Comfortable in noisy, warm/cold environments.
• Physically able to move up to 50 pounds and stand/walk entire shift.

Responsibilities

• Deliver food to guests promptly and maintain high presentation standards.
• Greet guests with a warm, genuine smile and enhance their dining experience.
• Handle guest issues with sensitivity and patience, resolving concerns.
• Check orders for special instructions or dietary restrictions before leaving the kitchen.
• Ensure each dish meets restaurant standards before serving.
• Relay food-related concerns or requests to staff with clear communication.
• Follow service steps and policies, including allergies and special orders.
• Maintain safety and sanitation standards and adhere to handbook policies.
• Support team and operations with additional duties as needed.

Skills

Food delivery accuracy

Flexible hours

Safe transport of dishes

Communication

Multitasking

Physical stamina

Attention to detail

Job description

Position Overview

The Food Runner is crucial in maintaining the flow between the kitchen and the dining room to ensure guests receive their meals as promptly and accurately as possible. This position requires an individual who is efficient, detail-oriented, and dedicated to presenting food according to the highest standards of quality and presentation.

Key Qualifications

• Proven ability to deliver food promptly and accurately to the correct guests by table and position numbers.
• Available to work flexible hours, including nights, weekends, and holidays.
• Capable of safely transporting multiple plates and beverages in a single trip.
• Skilled in using and operating necessary restaurant tools and equipment efficiently.
• Excellent communication skills, both written and spoken, to effectively follow job instructions.
• Ability to multitask effectively in a high-pressure, fast-paced environment.
• Comfortable working in areas with variable noise levels and temperature conditions.
• Physically capable of moving up to 50 pounds and able to stand and walk for an entire shift, including navigating through potentially challenging areas.

Responsibilities

• Deliver exceptional service by ensuring the timely and accurate delivery of food to guests, maintaining high standards of food presentation.
• Greet guests warmly and with a genuine smile, enhancing their dining experience.
• Handle guest issues with sensitivity and patience, ensuring resolution to their satisfaction.
• Thoroughly check each order for special instructions or dietary restrictions before leaving the kitchen.
• Ensure that each dish meets the restaurant's standards for preparation, presentation, and completeness before serving.
• Relay any food-related concerns or guest requests to the appropriate restaurant staff, ensuring clear communication.
• Adhere to all restaurant service steps and procedures, including managing food allergies and special orders.
• Maintain compliance with all safety and sanitation standards.
• Follow all organizational policies as outlined in the Employee Handbook, contributing to a harmonious work environment.
• Perform additional duties as needed to support the team and restaurant operations.