Food Pantry Operations Manager

ICNA RELIEF USA PROGRAMS INC; Alexandria (VA); On-site; USD 46,000 - 48,000; Full time

Job summary

ICNA Relief is seeking a Food Pantry Coordinator in Alexandria, VA to manage daily operations of the organization’s food pantry and ensure service excellence. The role emphasizes compliance with policies and hands-on supervision of pantry activities.

The ideal candidate will have pantry management experience, strong communication, willingness to supervise volunteers, maintain safety and cleanliness, and coordinate inventory, temperature logs, and distribution during core hours.

Qualifications

• Experience in management of a food pantry.
• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Proficiency with Microsoft Office products such as MS Excel, Word, PowerPoint.
• Excellent communication skills are mandatory.
• Fluency in English language is compulsory.
• Willing to learn and use Spanish if needed.

Responsibilities

• Oversee the proper implementation and improvement of the ICNA Relief’s food pantry program.
• Maintain tidiness & cleanliness of the food pantry.
• Based on the guidelines provided, place food items in their respective racks.
• Keep a strong vigil for the presence of pests and immediately take corrective actions to rectify it.
• Assist in maintaining the temperature logs based on the specifications provided by the local food bank.
• During operating hours, participate in the distribution of food while maintaining good service.
• Communicate the client’s problems to the Pantry Manager and help provide a solution within the framework of ICNA Relief’s policies and procedures.
• Assist in maintaining a strict vigil on the reordering of every item in the food pantry.
• Remain well versed with the food pickup schedule.
• Must be in appropriate attire at all times during food pickup.
• Conduct an orientation for new volunteers and convey the good work to donors.
• Understand and implement the instructions sent by higher authorities.
• Development of resources from the community and other resources for food pantry.

Skills

Excellent communication skills

Fluency in English

Willing to learn Spanish

Organized and multitask

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

MS Excel

MS Word

PowerPoint

Job description

ICNA Relief is seeking a Food Pantry Coordinator in Alexandria, VA to manage daily operations of the organization’s food pantry and ensure service excellence. The role emphasizes compliance with policies and hands-on supervision of pantry activities.

The ideal candidate will have pantry management experience, strong communication, willingness to supervise volunteers, maintain safety and cleanliness, and coordinate inventory, temperature logs, and distribution during core hours.