Food Management Reserve Force

Aafes; Fort Drum (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Relocation benefits

Job summary

AAFES is seeking candidates for an Acclimation/Development Program at Fort Drum to learn the full scope of facility operations under experienced supervision. You will gain hands-on experience in supervising food facility operations, customer service, staffing, training, and financial control.

The program emphasizes developing leadership and operational competence to position you for a permanent retail management track within the Exchange system.

Qualifications

• Mobility required and relocation to any Exchange location after program.
• ServSafe certification within 90 days of program completion or placement.
• Exchange standards alignment across roles and locations.

Responsibilities

• Assists in daily operation of a food facility to ensure compliance with Exchange policies and safety standards.
• Participates in structured training to develop operational, leadership, and supervisory competencies.
• Supports customer service operations by promoting service standards and resolving customer concerns.
• Assists with financial and business operations: monitoring sales, inventory control, cash handling, and expenses.
• Collaborates with Exchange leadership to identify issues and implement improvements.
• Demonstrates professionalism, accountability and adaptability while preparing for permanent retail management.
• Performs other related duties as assigned.

Skills

Mobility

Leadership

Customer service

Staffing

Training

Education

ServSafe certification (within 90 days)

Job description

Learns the full scope of facility operations under the guidance of an experienced Manager, through on the job training. The role supports daily food facility operations while gaining hands on experience in supervision, customer service, staffing, and training. The candidate will also build strong competency in the financial and business acumen required to run a successful facility.

Job Qualifications

Qualifications are dependent upon targeted role and will align with Exchange standards.

Selected associates must affirm mobility and be available for assignment at any Exchange location upon program completion.

Must complete ServSafe certification within 90 days of program completion or placement.

Additional Qualifications/Requirements

• Mobility Required - Upon successful completion of Acclimation/Development Program candidates will be required to relocate to any Exchange location within Eastern Region.
• Eligible candidates may receive Relocation Benefits for post program placement.

Major Duties

• Assists in the daily operation of a food facility to ensure compliance with Exchange policies, procedures, safety standards, and operational requirements.
• Participates in structured training activities to develop operational, leadership, and supervisory competencies.
• Supports customer service operations by promoting service standards and assisting in the resolution of customer concerns.
• Assists with financial and business operations, including monitoring sales performance, supporting inventory control, cash handling, and expense management.
• Collaborates with the Exchange leadership to identify operational issues and implement continuous improvement initiatives.
• Demonstrates professionalism, accountability, and adaptability while acquiring the knowledge and skills required for placement into a permanent retail management position.
• Performs other related duties as assigned.