Food Flow Coordinator: Guest Experience & Quality

Soho House & Co; New York (NY); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Career development

Community impact

Training programs

Team events

Staff meals

Job summary

Soho House & Co in New York is seeking an Expo to manage the pass and coordinate the flow of food between kitchen and front-of-house, ensuring dishes reach tables correctly and presentation standards are met. You will support a seamless dining experience for guests and assist with modifications, allergies, and service timing.

The ideal candidate thrives in a fast-paced environment, pays close attention to detail, and has knowledge of food safety and allergen awareness.

Qualifications

• Previous expo experience in a high-volume restaurant preferred.
• Strong understanding of restaurant operations and standards.
• Excellent communication and teamwork skills.
• Ability to stay calm and organized in a fast-paced setting.
• Knowledge of food safety, sanitation, and allergens.
• Basic familiarity with POS systems and kitchen ticketing.

Responsibilities

• Coordinate food flow between kitchen and front-of-house to ensure timely service.
• Inspect plates for accuracy, presentation, and portioning before leaving the kitchen.
• Ensure correct table delivery and seat positioning.
• Assist guests and relay requests to the appropriate team member.
• Attend pre-shift meetings and stay informed on menu changes.
• Maintain health, safety, and sanitation standards.

Skills

Expo coordination

High-volume service

Communication

Teamwork

Calm under pressure

Food safety knowledge

Tools

POS systems

Job description

Soho House & Co in New York is seeking an Expo to manage the pass and coordinate the flow of food between kitchen and front-of-house, ensuring dishes reach tables correctly and presentation standards are met. You will support a seamless dining experience for guests and assist with modifications, allergies, and service timing.

The ideal candidate thrives in a fast-paced environment, pays close attention to detail, and has knowledge of food safety and allergen awareness.