Food Court Cashier (PT)

Hollywood Casino Perryville; Maryland; On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

PENN Entertainment, Inc. is seeking staff for a quick-service counter position at our venue. You will warmly greet guests, take accurate orders, and ensure smooth service from counter to table.

Responsibilities include handling cash/credit transactions, processing vouchers, and supporting ongoing promotional events while maintaining a clean, welcoming area.

Qualifications

• Must be at least 18 years old.
• HS diploma or equivalent with 3 months related experience or training.
• Ability to read and write in English and communicate well.
• Must qualify for a Maryland license via the Maryland Lottery Agency.
• Basic math skills (adding, subtracting, fractions, decimals, percentages).
• Ability to lift/move up to 25 lbs occasionally.

Responsibilities

• Greet guests at the quick-service counter.
• Take and customize orders with accuracy.
• Serve food and process payments at the counter or tables.
• Handle cash and credit transactions and maintain register accuracy.
• Manage vouchers, coupons, and comps.
• Promote and support marketing events and promotions.

Skills

English literacy

Communication skills

Cash handling

Customer service

Math basics

Education

High School diploma or equivalent

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Greet and assist guests as they arrive at the quick-service food counter.
• Take orders from guests, ensuring accuracy in their selections and any customization requests.
• Serve guests their food orders either from behind the counter or by walking their order to their table.
• Operate the cash register to process payments for orders, including counting change and handling both cash and credit card transactions.
• Accurately process any complimentary meal vouchers, coupons, and comps.
• Maintain proper accounting for all cash, credit, and comp receipts, ensuring cash register accuracy.
• Monitor alcohol intake in accordance with TIPS training to prevent overserving.
• Maintain a clean and sanitary environment by regularly cleaning the counters and sitting areas.
• Promote daily, weekly, and monthly marketing events.
• Restock beverages, including soft drinks, water, and other drink options.
• Keep pre‑prepared food items well‑stocked for quick service to guests.
• Ensure condiments, such as ketchup, mustard, and napkins are available and restocked as needed.
• Assist with opening and closing duties as required.
• Perform other duties as assigned by F&B Supervisor/ Executive Chef/ F&B Operations Manager.
• Maintain a consistent and regular attendance record.
• Adhere to the company appearance policy.
• Promote and maintain all steps of the ACES Customer Service program with each patron and Team Member you may encounter (see, smile, and say hello).

Requirements

• Minimum of 18 years of age.
• High School diploma or equivalent and 3 months of related experience and/or training, or equivalent combination of education and experience.
• The ability to read and write in English and have good verbal communication skills.
• Must qualify for a license with the Maryland Sate Lottery Agency and meet any credentialing requirements of the Maryland Gaming Control Board.
• Basic math skills such as adding, subtracting, fractions, decimals, percentages, etc.
• The ability to occasionally lift and/or move more than 25lbs.