Cashier Zen - FT

PENN Entertainment, Inc.; Columbus (OH); Hybrid; USD 28,000 - 36,000; Full time

Job summary

PENN Entertainment in Columbus, OH is seeking a friendly Food & Beverage team member to greet guests, take orders, process payments, and deliver outstanding service in a fast-paced environment.

You will work with a diverse team, maintain a clean workstation, follow safety and sanitation standards (ServSafe), and support other venues as needed. This role requires 21+ and the ability to stand for long periods.

Qualifications

• Must be 21+ and able to work nights, weekends, holidays.
• High school diploma or GED required.
• Six months of experience in food or customer service with cash handling preferred.
• Read, write, and speak English; excellent communication.

Responsibilities

• Takes food/beverage orders, accepts payments, delivers orders, and clears tables.
• Monitors and replenishes food products, stocks counters and displays.
• Keeps work area clean, sanitized, and organized throughout shifts.
• Ensures proper storage, rotation, and temperature control of prepared foods.
• Works with culinary team to ensure smooth workflow and guest satisfaction.
• Adheres to sanitation standards (ServSafe) and safety policies.
• Supports other venues as needed and complies with gaming laws.

Skills

Customer service

Cash handling

English proficiency

Teamwork

Education

High School Diploma or GED

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.
• Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.
• Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.
• Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness.
• Partners with culinary team to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction.
• Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc.
• Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).
• Adheres to regulatory, safety, departmental and company policies.
• Supports safety and accident prevention programs (nonslip footwear, proper lifting).
• Performs all other related and compatible duties as assigned.
• Adhere to all gaming laws and regulations.
• Assist in operation of other food and beverage venues as needed.

Requirements

• Must be 21 years of age or older.
• High School Diploma of GED equivalent.
• Six months of experience in food or customer service field with cash handling preferred.
• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Count money and change correctly.
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Able to be on feet for entire shift.
• Able to tolerate noise and bright lights.
• Able to work at a fast pace in an often crowded/noisy environment.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.