Food & Beverage Outlet Supervisor & Guest Experience Lead

Kiowa Casino Group; Devol (OK); On-site; USD 48,000 - 72,000; Full time

Job summary

Kiowa Casino Group is seeking an Assistant Manager to oversee daily operations for the Food & Beverage outlets, including restaurants and bars. You will assist in planning menus, pricing, budgets, and ensure compliance with health, safety, and gaming regulations.

The role requires supervisory experience, strong communication, and excellent guest service skills. You will manage staffing, training, and performance evaluations while maintaining Kiowa's service standards across properties.

Qualifications

• Associate's degree in Hospitality or related field with at least 2 years of experience, including 1 year in a lead/supervisory role.
• High School diploma or GED is required.
• Mid-level computer proficiencies, specifically Microsoft Office and internal business software.
• Basic knowledge of budgeting and gaming industry policies preferred.

Responsibilities

• Oversee daily operations of assigned Food & Beverage outlets and bar service.
• Assist in planning and pricing menus, budgets, and revenue controls.
• Maintain guest service standards and supervise front-of-house teams.
• Assist in hiring, training, and performance evaluations; conduct appraisals.

Skills

Supervisory experience

Customer service

Communication skills

Office software

Education

Associate's degree in Hospitality

High School diploma or GED

Tools

Microsoft Office

Internal business software

Job description

Kiowa Casino Group is seeking an Assistant Manager to oversee daily operations for the Food & Beverage outlets, including restaurants and bars. You will assist in planning menus, pricing, budgets, and ensure compliance with health, safety, and gaming regulations.

The role requires supervisory experience, strong communication, and excellent guest service skills. You will manage staffing, training, and performance evaluations while maintaining Kiowa's service standards across properties.