Food & Beverage Supervisor — Lead Guest Experience & Team

Hyatt Hotels Corporation; Dallas (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Free room nights

Discounted room rates for friends &amp

Free meals for employees

PerkSpot discounts

Discounted parking and DART passes

Job summary

Hyatt Regency Dallas seeks a Food & Beverage Supervisor to lead the day-to-day operations of our outlets with a hands-on, guest-focused approach. You’ll balance service execution, guest engagement, and colleague development in a fast-paced setting.

In this role, you’ll coach staff, lead by example on the floor, and ensure adherence to Hyatt standards, food safety, and service quality, while identifying opportunities to elevate the guest experience and improve operations.

Qualifications

• A true desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Strong computer proficiency, including Microsoft Office; quick learner of new systems.
• Ability to lift a moderate amount of weight.
• Flexible schedule including weekends and holidays.
• Bar knowledge is preferred.

Responsibilities

• Lead day-to-day operation of assigned Food & Beverage outlets with smooth service execution.
• Coach, mentor and develop colleagues through feedback, training and hands-on leadership.
• Lead by example on the floor, supporting service and balancing guest and operational needs.
• Uphold Hyatt service standards and ensure exceptional hospitality and consistent execution.
• Monitor guest satisfaction, address concerns promptly and elevate the guest experience.
• Ensure compliance with brand standards, food safety, sanitation and procedures.
• Collaborate with leadership to enhance spaces, improve service flow and guest environment.
• Support operational initiatives, drive continuous improvement and foster a high-performing culture.

Skills

Guest service

Communication

Computer skills

Flexible scheduling

Physical ability

Bar knowledge

Tools

Microsoft Office

Job description

Hyatt Regency Dallas seeks a Food & Beverage Supervisor to lead the day-to-day operations of our outlets with a hands-on, guest-focused approach. You’ll balance service execution, guest engagement, and colleague development in a fast-paced setting.

In this role, you’ll coach staff, lead by example on the floor, and ensure adherence to Hyatt standards, food safety, and service quality, while identifying opportunities to elevate the guest experience and improve operations.