Food and Beverage Supervisor

Tandem Hospitality Group LLC; Lexington (KY); On-site; USD 35,000 - 52,000; Full time

Job summary

Tandem Hospitality Group LLC is seeking a Food & Beverage Supervisor to oversee front-of-house staff, training, and service quality in a fast-paced restaurant environment. The role emphasizes guest experience, safety, cleanliness, and flexible hours including weekends and late nights.

The candidate should have prior food service leadership, strong communication, and a proven ability to manage staff, operations, and guest expectations while maintaining high standards.

Qualifications

• Prior experience as a Food and Beverage Supervisor.
• Strong written and verbal communication abilities.
• Excellent interpersonal and guest relations skills.
• Proven leadership and supervision experience in hospitality.
• Experience with restaurant software and POS systems.

Responsibilities

• Oversee a team including hiring, development, scheduling and training.
• Ensure high-level service and guest satisfaction from start to finish.
• Handle daily cash deposits and secure cash/entries.
• Open or close the restaurant and ensure security of liquor and entry points.
• Foster a service-first work environment and support kitchen as needed.
• Ensure cleanliness of front-of-house areas and proper setup for service.
• Assign tasks to servers and check them out at shift end.
• Bus tables and assist with dishes as needed; prep as required.
• Communicate current menu items and specials to staff.
• Address guest needs and resolve issues to exceed expectations.

Skills

Guest relations training

Communication skills

Interpersonal skills

Leadership

Computer & POS software

Tools

MS Office/Google

Micros POS

OpenTable

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

JOB DESCRIPTION

The Food & Beverage Supervisor will oversee the front-of-the-house restaurant service staff and all training. In addition they help set up, clean up and service banquets. The Supervisor must have previous food service and bar experience and possess outstanding leadership and guest service skills. The Supervisor is responsible for maintaining high standards of guest services, safety, and cleanliness, and can work flexible hours, weekends, holidays and late nights. The Supervisor is to ensure that each and every guest has a positive dining experience from start to finish and that all expectations are exceeded and resolve any issues that may arise.

JOB RESPONSIBILITIES

• Oversee a team of employees including hiring, development, scheduling and training
• Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
• Properly handle daily cash deposits
• Open or close the restaurant, securing cash, liquor, and entry points
• Create a service first work environment
• Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality
• Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
• Assign service related tasks to servers
• Properly check out servers and bartenders at the end of their shift
• Bus tables and assist with processing dirty dishes if necessary
• Ensure dining tables are properly prepared for service
• Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items
• Be able to open and pour wine at tableside.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Fill in for absent staff as needed.
• Assist with special events as needed.
• Greet all guests warmly with an appropriate greeting.
• Understand and communicate products and services available at the Hotel.
• Follow all company safety and security policies and procedures
• Report accidents, injuries, and unsafe work conditions to manager
• Anticipate and address guests' service needs
• Develop and maintain positive working relationships with others
• Comply with quality assurance expectations and standards

JOB QUALIFICATIONS

• Prior experience as a Food and Beverage Supervisor
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written / verbal communication skills.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.
• Proper food safety training and certification as described by law.
• Experience working with computers (MS Office/Google) / POS systems (Micros) / Reservations software (Open Table)

Location Origin Lexington

Req Number FOO-26-00291

This position is currently accepting applications.