Food & Beverage Supervisor

Taste of History LLC; Washington (District of Columbia); On-site; USD 25,000 - 33,000; Full time

Job summary

Taste of History LLC operates kiosks on the National Mall in Washington, DC, seeking a Food & Beverage Supervisor to lead teams and ensure guest satisfaction in a high-energy setting.

You will train staff, uphold food safety and menu knowledge, handle cash and card transactions, and report to the Kiosk Manager while coaching the team to meet business goals.

Qualifications

• ServSafe Certification as per policy
• Excellent customer service and people skills
• Ability to work a variety of day, night, weekend, holiday shifts
• Strong communication and teamwork
• Able to lift up to 25 lbs and stay on feet in a fast-paced environment
• Knowledge of alcohol regulations and responsible service

Responsibilities

• Provide technical training and support to less experienced staff and model professionalism with guests and other employees at all times
• Ensure accuracy of all guest orders by maintaining expert knowledge of Point-of-Sale (POS) system(s)
• Possess thorough and accurate knowledge of menu items and specials
• Proficient and honest in cash handling and credit card transactions; Assist Kiosk Manager with timely and accurate sales and tips reports and cash/credit card receipts
• Assist Kiosk Manager with coaching and developing of staff and maintain thorough knowledge of Company’s operating policies and procedures
• Maintain confidentiality at all times regarding other staff
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Model teamwork and help Management meet business objectives

Skills

ServSafe Certification

Customer service

Team leadership

POS system knowledge

Cash handling

Communication

Staff coaching

Food safety awareness

Attention to detail

Education

High School Diploma or equivalent

Job description

Set in the heart in one of America's most visited historic destinations,Taste of History LLCis excited to operate various kiosks throughout the National Mall.Food & Beverage Supervisorswill support the site manager in leading teams and deliver a great guest experiences in a fast-paced, high-energy environment. In this role,Food & Beverage Supervisorssupport and motivate team members, ensure food safety and quality standards are met, and keep service running smoothly during busy events. If you enjoy leading a team, thrive in a dynamic setting, and take pride in providing excellent customer service, this is a great opportunity to be part of the fun at the National Mall!

Learn more at TasteOfHistoryDC.com

Key Responsibilities:

• Provide technical training and support to less experienced staff and model professionalism with guests and other employees at all times
• Ensure accuracy of all guest orders by maintaining expert knowledge of Point-of-Sale (POS) system(s)
• Possess thorough and accurate knowledge of menu items and specials
• Proficient and honest in cash handling and credit card transactions; Assist Kiosk Manager with timely and accurate sales and tips reports and cash/credit card receipts
• Assist Kiosk Manager with coaching and developing of staff and maintain thorough knowledge of Company’s operating policies and procedures
• Maintain confidentiality at all times regarding other staff
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Model teamwork and help Management meet business objectives

Position Requirements:

• PossessServSafeCertification in accordance with Company policy
• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Excellent communication skills and be a team player capable of encouraging others in a positive manner
• Ability to lift up to 25 lbs. frequently and handle tasks involving bending, twisting and squatting
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience:

• Education: High School Diploma or equivalent
• Experience: Minimum (1) year in a restaurant establishment
• Resort/National Park Concession preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.