Food & Beverage Supervisor

Hersha Hospitality Management; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a premier resort in Orlando, where you'll oversee food and beverage operations while ensuring exceptional guest experiences. As a Food and Beverage Supervisor, you will lead a dedicated team, maintain high standards of service, and ensure compliance with safety regulations. This role offers a unique opportunity to grow within the hospitality industry, with potential career advancement to managerial positions. If you have a passion for service and a commitment to excellence, this is the perfect opportunity for you to shine in a vibrant and exciting environment.

Qualifications

• Minimum one year of supervisory experience in a restaurant or banquet setting.
• Knowledge of bar service and liquor inventory controls.

Responsibilities

• Supervise daily operations of food and beverage outlets.
• Monitor product quality and guest satisfaction.
• Ensure compliance with sanitation and safety standards.

Skills

Supervisory Skills

Customer Service

Food Quality Management

Sanitation Standards

Inventory Management

Bar Service Knowledge

Education

High School Diploma

Food Service Management Certification

Tools

Micro's Point of Sales System

Job description

Opportunity: Food and Beverage Supervisor

Supervise the daily operations of food and beverage outlets and services, including food quality, customer satisfaction, associate schedules, and performance, in accordance with established restaurant and guest service standards.

Potential Career Path

Food and Beverage Manager - Food and Beverage Director

Essential Job Functions

1. Interview, select, train, schedule, coach, and support associates, ensuring they perform according to brand or hotel standards and HHM core values.
2. Monitor product quality and guest satisfaction, ensuring food is consistent, appealing, and prepared to guest specifications.
3. Ensure compliance with sanitation and safety standards for guests and associates.
4. Interact with guests to obtain feedback on service and food quality.
5. Perform service functions during high volume or staffing shortages.
6. Assist with maintaining proper inventory levels of food and beverage supplies.
7. Ensure staff complies with all regulations related to serving alcoholic beverages.
8. Ensure all equipment is operational; report malfunctions and follow up on repairs.
9. Follow sustainability practices related to HHM’s EarthView program.
10. Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards.
11. Perform other duties as requested by management.

Position Requirements

1. Minimum one year of supervisory experience in a restaurant or banquet setting, with a background in food service at the server level.
2. Knowledge of bar service and liquor inventory controls.
3. Experience with Micro’s point of sales system is strongly preferred.

Work Environment and Context

1. Work schedule varies, including holidays and weekends.
2. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending, reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida, at the entrance to Walt Disney World Resort, where kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark, is located in the heart of Orlando, just one mile from Walt Disney World Resort theme parks. Complimentary shuttle service is available.

The resort is minutes from Walt Disney World, Universal Orlando, SeaWorld Orlando, Orange County Convention Center, and the I-Drive entertainment district, including ICON360. It offers easy access to shopping at Orlando Premium Outlets and Disney Springs.

Our resort features 777 spacious suites, free high-speed Internet, microwave, mini-fridge, and 42