Food & Beverage Service Manager

Accor Hotels; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Join a luxury resort as a Food & Beverage Service Manager, where you'll lead a passionate team in delivering exceptional dining experiences. This role involves strategic leadership, guest satisfaction, and collaboration with culinary staff to maintain high standards of service. Ideal for those with a service-focused personality and a knack for building relationships.

Qualifications

• Service focused personality is essential with previous leadership experience.
• Proven ability to build and maintain good relationships with stakeholders.
• Strong communication and networking skills.

Responsibilities

• Lead, mentor and train the Food & Beverage Operations team.
• Ensure brand standards are maintained and create unforgettable guest experiences.
• Drive departmental performance in line with KPIs and budget.

Skills

Team Leadership

Relationship Building

Networking Skills

Service Orientation

Job description

Company Description

Joinus at Sofitel SO Mauritius,wherelife pulseswithpassion!

Sofitel SO Mauritius is a luxurious 5-star resort nestled on the pristine southern coast of Mauritius, in Bel Ombre. This eco-chic haven seamlessly blends contemporary design with natural beauty, offering guests an unparalleled experience of tranquility and sophistication.The resort showcases innovative architecture by Lek Bunnag and interiors by renowned designer Kenzo Takada, creating a harmonious fusion of style and serenity. Guests can choose from 92 elegantly appointed suites and villas.

The hotel presents a culinary journey that celebrates both local flavors and international cuisine. Le Flamboyant offers sophisticated dining with a blend of French and Mauritian influences, while La Plage provides a relaxed beachfront setting for enjoying fresh seafood and grilled specialties. The Takamaka Bar serves refreshing cocktails and light bites, perfect for unwinding by the pool.

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow and tofulfilyourself

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.

Job Description

Food & Beverage Service Manager
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Service Manager, you will strategically lead the team to take guest satisfaction to the next level.
What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Contribute to menu planning, promotions, and special events
• Ensure compliance with hygiene, safety, and environmental regulations.
• Work closely with the Chef and other departments to ensure seamless service and product consistency
• Drive departmental performance in line with KPIs, revenue goals, and cost control.
• Handle guest feedback and resolve complaints promptly and professionally

Qualifications

Service focused personality is essential and previous leadership experience required
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance