Food & Beverage Manager

Hyatt Hotels Corporation; Town of Texas (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hotel chain seeks a Food & Beverage Manager to oversee its operations, ensuring exceptional service and compliance with health regulations. The ideal candidate will exhibit strong leadership and customer service skills, backed by a Hotel/Hospitality degree and significant experience. Opportunities for career advancement and a supportive work environment await.

Benefits

Complimentary Terminal Colleague Parking

Complimentary meals when working

Health, Dental and Vision after 30 days

Complimentary hotel room nights

Discounted room rates for friends and family

Paid vacation, sick, and holiday leave

Tuition reimbursement assistance

401k and Roth IRA contributions/match

Qualifications

• Minimum 3 years of progressive hotel F&B management experience.
• Professional presentation skills with a service-oriented style.
• Proven leadership skills in high-volume concepts.

Responsibilities

• Lead short and long-term planning for hotel outlet operations.
• Oversee development of colleagues, including hiring and training.
• Implement procedures to enhance guest and colleague satisfaction.

Skills

Customer Service

Leadership

Communication

Organizational

Interpersonal

Problem Solving

Education

Hotel/Hospitality Degree

Tools

Microsoft Office Suite

Job description

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Care Connects Us at Hyatt and we are committed to a culture of warmth, empathy and respect. At Hyatt, there is a place for you to discover a career and be a part of our shared belief that hospitality is more than just a job - it's a career for people who care.

Our Purpose of Caring for People so they can be their best drives our day-to-day in the Human Resources function. We are determined to make a difference in People’s lives, and the HR Team is responsible for evolving our culture of Care by guiding behaviors to: Build Empathy, Prioritize Wellbeing, Practice Inclusion and Experiment. We are a business partner expected to collaborate with Operations so that we as a hotel achieve our business goals.

• Complimentary Terminal Colleague Parking
• Complimentary meals provided when working
• Health, Dental and Vision at 30 days of employment!
• Complimentary hotel room nights
• Unlimited colleague and friends & family discounted room rates
• Holiday, bereavement and jury duty pay
• Paid vacation, sick, holiday, new child leave/bonding time after one year
• Tuition reimbursement assistance up to $1,000 per year
• 401k and Roth IRA contributions/match
• And so much more!

The Food & Beverage Manager will oversee the food and beverage operations within the hotel, including Banquets, our restaurant and bars, and the grab-and-go market. This position is a highly visible role who is heavily involved in the oversight and day-to-day management of the Food & Beverage operation., which is conveniently located in Terminal C of the DFW Airport. The expectation is that the Food & Beverage Manager is connecting daily and engaging with guests and colleagues through ongoing dialogue in their work areas to promote a positive and healthy work environment. The ideal candidate must be able to work independently with limited direction and guidance while maintaining a high level of efficiency and effectiveness. This role is pivotal in ensuring exceptional guest experiences and maintaining high standards of service. The position will report directly to the Assistant Food & Beverage Director.

Responsibilities Include, but are not limited to:

• The Food & Beverage Manager will lead short and long-term planning and provide management support for hotel outlet operations.
• They will direct and oversee the development of colleagues, including hiring, training, empowering, coaching, and counseling.
• The manager will implement effective performance management practices to foster a high-performing team.
• They will oversee payroll, reports, forecasts, inventory, and budget for outlet operations.
• The role involves collaborating with other hotel departments to ensure seamless guest service.
• The manager will resolve customer complaints promptly to maintain high levels of satisfaction and quality.
• They will implement procedures to enhance guest and colleague satisfaction and ensure quality control for both food and beverage.
• The manager will conduct daily walk-throughs to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.

Qualifications

• The ideal candidate will have demonstrated ability to effectively interact with people.
• They should have a minimum of 3 years of progressive hotel F&B management experience.
• The candidate should possess professional presentation skills with a service-oriented style.
• Proven leadership skills with a track record of success in high-volume concepts are essential.
• A Hotel/Hospitality degree is required.
• The candidate should have high energy, an entrepreneurial spirit, motivational leadership, effective communication, exceptional customer service skills, and the ability to improve the bottom line.
• Proficiency in Microsoft Office Suite is required.
• Excellent organizational, interpersonal, and administrative skills are necessary.
• Experience in implementing new food & beverage concepts is also important.

Whether it is career advancement, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!

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