Food & Beverage Manager

The Fairmont Hotel; San Diego (CA); On-site; USD 78,000 - 85,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a senior department head to enhance guest and colleague satisfaction while maximizing financial performance in the Food & Beverage Division. This role involves managing multiple dining outlets and collaborating with culinary teams to ensure quality service. Candidates should possess strong leadership skills, a background in restaurant management, and a commitment to excellence. The position offers a dynamic work environment with opportunities for career advancement and professional development, all within the beautiful setting of sunny San Diego.

Benefits

Employee benefit card for discounted rates

Learning programs through Academies

Career development opportunities

Corporate Social Responsibility activities

Qualifications

• Minimum five years of restaurant management experience at a department head level.
• Food Handler Certification required.

Responsibilities

• Manage all F&B outlets/banquet/bar operations and colleagues daily.
• Oversee training for all new and current food and beverage service employees.
• Ensure comprehensive knowledge of menu items, ingredients, and beverage programs.

Skills

Leadership Skills

Interpersonal Skills

Communication Skills

MS Excel

MS Word

MS PowerPoint

Guest Satisfaction Management

Education

College Degree in Hotel/Retail Management

Job description

Company Description

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Penasquitos Canyon and the sunshine of San Diego. It's where classic meets cool, the fine unwinds into fun and inspiration leads to immersion.

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego's only three-Michelin starred restaurant, Addison.

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Salary Range: $78,000- $85,000 USD annually

Job Description

As a senior department head, this role strives to continually improve guest and colleague satisfaction and maximize the financial performance in the F&B Division overall.

Manage all F&B outlets/banquet/bar operations and colleagues daily. Areas of responsibility include Amaya Restaurant, Lobby Bar, IRD, Pool, Cent'Anni, Clubhouse Grill, and banquet functions. As a department head, direct and collaborate with the food and beverage/culinary management team and colleagues to successfully execute all operations. Focus on enhancing guest and employee satisfaction and maximizing financial performance in your areas of responsibility.

• Set goals and develop strategies to achieve them.
• Forecast and schedule using hotel tools and guidelines.
• Oversee training for all new and current food and beverage service employees, conducting regular training sessions for management and staff.
• Maintain standards of performance, conduct, dress code, appearance, sanitation, etc., according to policies.
• Implement performance improvements and foster teamwork.
• Review performance annually.
• Develop analyses and implement merchandising strategies aligned with the hotel's profile and guest patronage. Manage expenses focusing on revenue and profit.
• Ensure comprehensive knowledge of menu items, ingredients, and beverage programs.
• Collaborate with culinary team to ensure quality and guest satisfaction.
• Participate in departmental meetings and stay informed of special events.
• Review departmental logs daily.
• Manage POS system and control waste.
• Maintain inventories and par stocks.
• Ensure equipment is in working order and report deficiencies.
• Manage beverage stock, wine, and cocktail lists.
• Possess working knowledge of Profit and Loss statements and control beverage costs.
• Handle guest complaints effectively and develop service techniques for maximum satisfaction.
• Maintain current prices and vendor relationships based on quality and cost.
• Train staff and develop procedures to improve guest patronage.
• Maintain effective communication across departments.
• Respond appropriately to emergencies and safety situations.
• Perform other tasks as assigned.

Role Expectations

This list is not exhaustive; duties may vary. Responsibilities include:

• Training and coaching colleagues on the floor.
• Ensuring adherence to standards and sequences.
• Meeting Forbes and LQA standards.
• Supporting during busy periods to ensure guest satisfaction.
• Managing guest expectations and resolving issues.
• Shift rotations including evenings, weekends, and late nights.

Ideal Candidate Qualities

• Strong leadership and interpersonal skills.
• Proficiency in MS Excel, Word, & PowerPoint.
• Professional appearance and grooming.
• Excellent English language skills.
• College degree in hotel/restaurant management or related field preferred.
• Minimum five years of restaurant management experience at a department head level.
• Food Handler Certification required.

Additional Information

We are committed to Diversity & Inclusion. Fairmont Grand Del Mar is an Equal Opportunity Employer. EOE/M/F/D/V

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