FOOD & BEVERAGE MANAGER

Paycom; Dallas (TX); On-site; USD 70,000 - 105,000; Full time

Job summary

Hotel ZaZa Dallas is seeking a hands-on Food & Beverage Manager to oversee daily outlet operations, ensuring guest experiences align with the ZaZa brand of boutique luxury and bold design. You will lead service delivery across outlets with a focus on consistency, cleanliness, and memorable guest interactions.

The ideal candidate has 2–3 years of progressive hospitality leadership experience, preferably in boutique, lifestyle, or luxury properties.

Qualifications

• 2–3 years of progressive hospitality leadership experience, preferably in boutique, lifestyle, or luxury properties.
• Ability to lead diverse teams and manage guest-centric service in a high-volume setting.
• Strong communication and problem-solving skills with attention to detail.

Responsibilities

• Provide daily oversight in Food & Beverage operations to ensure alignment with hotel standards.
• Lead service walk-throughs across outlets to verify brand consistency, cleanliness, and readiness.
• Monitor labor, inventory controls, and cost efficiencies while maintaining high service levels.
• Oversee successful execution of special events and VIP programs reflecting the ZaZa experience.
• Collaborate with departments to curate ZaZa-style guest experiences.

Skills

Hospitality leadership

Team leadership

Guest relations

Operational oversight

Job description

Location: Dallas, TXReports To: Senior Food & Beverage ManagerExperience Required: Minimum 2-3 years of progressive hospitality leadership experience, preferably in boutique, lifestyle, or luxury properties.About Hotel ZaZa:Hotel ZaZa is a boutique luxury brand known for its bold style, exceptional service, and unforgettable guest experiences. With properties in Houston, Austin, and Dallas, we blend artful design with a vibrant atmosphere that captures the spirit of Texas.Position Overview:The Food & Beverage Manager at Hotel ZaZa Dallas is a dynamic, hands‑on leader responsible for overseeing the daily execution of the outlets operation. This role ensures a seamless guest experience aligned with ZaZa’s unique blend of boutique luxury, bold style, and uncompromising service standards. The ideal candidate thrives in a fast‑paced environment, demonstrates exceptional attention to detail, and builds high-performing teams across multiple departments. This leader will model a strong service culture, elevate operational efficiencies, and partner closely with department heads to deliver memorable guest experiences that reflect the ZaZa brand.Key Responsibilities:Provide daily oversight in the Food & Beverage operations to ensure alignment with hotel standards.Lead service walk-throughs across public spaces and outlets to verify brand consistency, cleanliness, and readiness.Maintain strong visibility on the floor, supporting teams during peak periods to ensure flawless service delivery.Champion a guest-first culture, resolving complex service issues and ensuring timely, empathetic follow-up.Collaborate with other departments to curate unique ZaZa-style experiences tailored to both hotel and local clientele.Ensure consistent communication of service standards, safety practices, and operational expectations.Monitor labor, productivity, inventory controls, and cost efficiencies while maintaining high service levels.Uphold Hotel ZaZa’s unique brand identity through service delivery, guest interaction, and operational aesthetics.Ensure compliance with health department standards, safety regulations, and hotel policies.Oversee successful execution of special events, activations, and VIP programs reflective of the ZaZa experience.2-3 years of progressive hospitality leadership experience, preferably in boutique, lifestyle, or luxury properties..Strong background in Food & Beverage operations required.Proven ability to lead diverse teams, handle high guest volumes, and maintain composure under pressure.Excellent problem-solving, communication, and guest relations skills.Flexible schedule availability, including nights, weekends, and holidays as business requires.Why Join Hotel ZaZa?At Hotel ZaZa, we don t just offer jobs we offer careers that inspire. Be part of a brand that celebrates individuality, creativity, and excellence in every detail.No Job Description for a position can possibly include all duties, which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. Hotel ZaZa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees and applicants without regard to race, color, religion, gender/sex, sexual orientation, disability, national origin, age, or veteran status. Hotel ZaZa also participates in E-Verify to confirm the employment eligibility of all newly hired employees.