Fine Dining AGM: Operations & Guest Experience Lead

Workstream; Atlantic City (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

Workstream is seeking an Assistant General Manager for its restaurant operations in Atlantic City, NJ. The ideal candidate will have a minimum of 4 years of experience in a high volume, fine dining establishment. You will oversee daily operations, handle customer and staff concerns, manage costs, and ensure staff are trained to provide excellent service.

The role requires S-MAC and Elite certifications, providing an opportunity to develop your career in a leading franchise of Ruth's Chris Steak Houses.

Qualifications

• Minimum 4 years experience in a high volume, fine dining establishment.
• Certification in all positions is required.

Responsibilities

• Oversee daily restaurant operations.
• Handle guest and employee complaints.
• Monitor labor costs and budget performance.
• Train and develop staff for service excellence.

Skills

Guest satisfaction

Operational management

Staff training and development

Cost control

Conflict resolution

Education

S-MAC Certification

Elite Certification

Job description

Workstream is seeking an Assistant General Manager for its restaurant operations in Atlantic City, NJ. The ideal candidate will have a minimum of 4 years of experience in a high volume, fine dining establishment. You will oversee daily operations, handle customer and staff concerns, manage costs, and ensure staff are trained to provide excellent service.

The role requires S-MAC and Elite certifications, providing an opportunity to develop your career in a leading franchise of Ruth's Chris Steak Houses.