Food & Beverage Manager

Hilton Garden Inn Oxford AL; Boiling Spring (AL); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Hilton Garden Inn Oxford AL is seeking a friendly, energetic breakfast/banquet staff member to serve guests and support hotel events. You will help prepare and present breakfast items, keep service areas clean, and assist with conference rooms and corridors to ensure a positive guest experience.

Ideal candidates are highly organized with strong guest service and communication skills, able to stand most of the shift and lift up to 30 pounds.

Qualifications

• Highly organized and detail oriented.
• Strong guest service skills.
• Ability to communicate satisfactorily with guests, management, and co-workers.
• Must be able to stand for long periods and lift up to 30 pounds.

Responsibilities

• Provide personalized, friendly service to our guests.
• Prepare, serve and assist with breakfast, banquet, and related set up.
• Maintain a clean, sanitary, and attractive work area in kitchens and service zones.
• Notify manager of low inventory and assist with supplies as needed.
• Set up service areas and ensure proper table and room setup for events.
• Clean and reset tables, assist with cleaning of dishes and service areas.
• Handle spills safely and promptly; maintain a safe work environment.

Skills

Highly organized

Guest service

Attention to detail

Communication skills

Job description

Benefits

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

Job Summary

Responds to and service guests needs and conducts friendly conversation in the interest of selling the hotel. Prepares, serves and cleans Breakfast/Banquet during your assigned hours for hotel guests. Ensures a clean, sanitary and attractive kitchen, serving area, pantries, pre-function, conference rooms and pool, as well as the hotel corridors and vending areas to ensure guests experiences as positive.

Responsibilities

• Provide personalized, friendly service to our guests.
• Certified in Food Safety and Handling per class availability.
• Notify manager of low inventory of any food items and supplies needed.
• Occasionally assist with orders/purchase of supplies necessary to perform job.
• Prepare food items for service at breakfast according to occupancy efficiently and attractively.
• Maintain a constant and complete stock of food and beverage items during breakfast hours.
• Set up service areas each day as directed by manager.
• Clear and clean tables as they are vacated during breakfast hours. Plus assist caterers with clearing of dishes and prep areas.
• React immediately and safely to all spills and accidents in all work areas.
• Wash all serving equipment and store away each day.
• Properly return all reusable food items to storage each day.
• Knowledge of fire alarm and evacuation procedures.
• Keep the pantry and breakfast storage area clean, safe and sanitary.
• Must be CPR certified, SDS trained, and completed AWAIR program.
• Maintain a clean and attractive work area, uniform and person.
• Clean lobby and corridors; wipe down tables/chairs, dust fixtures/window sills/baseboards, empty trash and mop/vacuum.
• Clean, set and prepare for events per manager and Banquet Event Orders.
• Wash and put away all dishes if working in Banquet or in Breakfast Dish Room.
• Maintain a clean and orderly area during Breakfast serving hours.
• Complete any special tasks assigned by management.
• Complete knowledge of all hotel policies, services and amenities.
• All duties must be carried out in a safe manner.
• Be flexible and adaptable to the changes and stress that will occur on your job.
• Employee must treat everyone with dignity and respect.
• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Maintain effective operational communication with management.
• Operationally proficient in tending Bar, following ZMC alcohol regulations and handling cash transactions.
• Set tables, linens, chairs, AV equipment, break items and all other preparation for functions.

Qualifications

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service Skills.
• Must have attention to detail and be customer service oriented.
• Ability to communicate satisfactorily with guests, management, and co-workers.

Benefits/Perks

• Medical, Dental, Paid time off, 401(k) for full-time employees
• All employees get discounts on hotel’s outside of their hotel they work in
• Opportunities for bonuses
• $250 referral bonus for you and a referred associate
• Daily Pay: access to your already earned wages before payday