Food & Beverage Experience Manager

Highgate Hotels L.P.; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Jury duty leave

Job summary

Highgate Hotels L.P. in Miami, FL seeks a Food & Beverage Manager to coordinate and supervise all aspects of the outlet's operations, ensuring profitability, high-quality service, and guest satisfaction.

The role requires leadership, effective communication, and strict adherence to SOPs and regulatory standards. The position offers a yearly compensation package and comprehensive benefits, with opportunities to influence menu planning, promotions, and staff development within a dynamic

Qualifications

• Excellent verbal and written communication with guests and staff.
• Ability to multitask and prioritize departmental tasks to meet deadlines.
• Attend required meetings and trainings as scheduled.
• Maintain regular attendance and professional appearance.

Responsibilities

• Oversee daily operation of the F&B outlet.
• Supervise outlet personnel and ensure service quality.
• Respond to guest complaints promptly and professionally.
• Coordinate with other F&B managers to address issues.
• Ensure compliance with local liquor laws, SOPs, and health regulations.
• Monitor reports including wage progress, payroll, revenue, and schedules.
• Be visible on the floor and assist staff during meal periods.
• Conduct staff performance reviews and training.
• Assist in menu planning and promotions as applicable.
• Ensure overall guest satisfaction.

Skills

Communication

Multitasking

Attention to detail

Customer service

Team leadership

Job description

Highgate Hotels L.P. in Miami, FL seeks a Food & Beverage Manager to coordinate and supervise all aspects of the outlet's operations, ensuring profitability, high-quality service, and guest satisfaction.

The role requires leadership, effective communication, and strict adherence to SOPs and regulatory standards. The position offers a yearly compensation package and comprehensive benefits, with opportunities to influence menu planning, promotions, and staff development within a dynamic