Banquets & F&B Operations Leader

Highgate Hotels L.P.; Miami Beach (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Highgate Hotels is seeking an experienced F&B and Banquets Manager to lead all aspects of outlet operations, ensuring top quality service and profitability for weddings, conferences and meetings in the Miami area.

You will supervise staff, coordinate menus and events, manage budgets, enforce health and safety standards, and collaborate with kitchen leadership and sales to deliver memorable guest experiences.

Qualifications

• Must communicate effectively with staff and guests.
• Multitask and prioritize departmental functions.
• Attend required meetings and trainings.
• Maintain regular attendance per Highgate Hotel Standards.
• Proactive and service-oriented demeanor.

Responsibilities

• Oversee daily operation of the F&B outlet.
• Supervise outlet personnel.
• Respond to guest complaints promptly.
• Coordinate with other F&B managers on issues.
• Prepare reports on wage progress, payroll and revenue.
• Ensure compliance with liquor laws and health regulations.
• Train staff on SOPs and technical tasks.

Skills

Communication skills

Active listening

Multitasking

Guest service orientation

Team leadership

Job description

Highgate Hotels is seeking an experienced F&B and Banquets Manager to lead all aspects of outlet operations, ensuring top quality service and profitability for weddings, conferences and meetings in the Miami area.

You will supervise staff, coordinate menus and events, manage budgets, enforce health and safety standards, and collaborate with kitchen leadership and sales to deliver memorable guest experiences.