Food & Beverage Director — Guest Experience Leader

The Greystone Inn; North Carolina; On-site; USD 80,000 - 120,000; Full time

Job summary

The Greystone Inn, nestled on Lake Toxaway in the North Carolina mountains, is seeking an experienced Food and Beverage Director to lead our restaurant and catering programs. You will shape menus, marketing strategies, staff recruitment and training, and collaborate with the Executive Chef and Catering Manager to deliver exceptional guest experiences.

The ideal candidate will bring a proven track record in food-and-beverage leadership, strong financial acumen, and the ability to motivate a

Qualifications

• Experience as a Food and Beverage Director or similar role.
• Extensive food and wine knowledge.
• Experience in event planning.
• Strong leadership, motivational and people skills.
• Good financial management skills.

Responsibilities

• Manage and oversee the entire restaurant operation, including catered events.
• Actively involved in the day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Deliver superior guest services, ensuring guest satisfaction
• Plan new and update existing beverage menus including seasonal cocktail menus and wine list.
• Plan new and update existing menus in conjunctionwiththe Executive Chef
• Plan and develop the overall restaurant marketing strategy
• Organize and supervise shifts
• Respond efficiently to customer questions and complaints
• Hire new employees
• Training and evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Manage restaurant supplies
• Control costs and minimize waste
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sales

Skills

Leadership

People skills

Interpersonal communication

Tools

Restaurant management software

Computer literacy

Job description

The Greystone Inn, nestled on Lake Toxaway in the North Carolina mountains, is seeking an experienced Food and Beverage Director to lead our restaurant and catering programs. You will shape menus, marketing strategies, staff recruitment and training, and collaborate with the Executive Chef and Catering Manager to deliver exceptional guest experiences.

The ideal candidate will bring a proven track record in food-and-beverage leadership, strong financial acumen, and the ability to motivate a