Catering Sales & Events Manager

Hay Creek Hotels; North Carolina; On-site; USD 70,000 - 110,000; Full time

Job summary

The Greystone Inn in Lake Toxaway, NC, seeks an experienced Catering Sales & Events Manager to lead planning and execution for weddings, social events, and small meetings. This leadership role focuses on flawless service, strong client relations, and driving venue revenue.

As the primary on-site contact after turnover, you will coordinate with planners, prepare BEOs and timelines, host planning meetings, and collaborate with the General Manager on marketing and venue promotions.

Qualifications

• Proven experience in event and wedding sales for luxury or boutique venues.
• Strong multitasking, problem-solving, and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to manage demanding clients and tight deadlines with calm professionalism.
• High attention to detail and time management.
• Ability to work independently while collaborating with cross-functional teams.
• Flexibility to work evenings and weekends.
• Polished, guest-focused communicator who thrives under pressure.

Responsibilities

• Manage weddings, wedding-related events, social events, and meetings from planning through post-event follow-up.
• Serve as on-property liaison for planners and clients, ensuring seamless communication and service.
• Prepare event documents including BEOs, resumes, agendas, timelines, and planning forms.
• Host Planning Meetings, Site Inspections, and BEO Reviews with clients and internal teams (TripleSeat).
• Oversee group room blocks, cutoff dates, attrition, and special requests per contract.
• Ensure events comply with fire codes, liquor laws, and property policies.
• Achieve sales targets by sourcing new business and nurturing relationships.
• Identify opportunities to upsell enhancements, services, and venue offerings.
• Monitor market trends, competitor activity, and industry developments.
• Collaborate with the General Manager on marketing strategies and venue promotion.

Skills

Event sales

Wedding sales

Multitasking

Communication

Client management

Time management

Cross-functional teamwork

Attention to detail

Job description

The Greystone Inn, a historic luxury property on Lake Toxaway, isseeking an experienced Catering Sales & EventsManager to join our leadership team. This role is ideal for apolished, detail?driven hospitality professional who thrives in aboutique environment, excels at client service, and understands theunique demands of weddings, social events, and small?group meetings.

As the primary point of contact for planners and clients followingturnover, you will guide each event from planning through execution,ensuring flawless service, strong communication, and exceptional guestexperiences. You will also play a key role in driving venue sales,optimizing event space usage, and elevating Greystone’s reputation asone of Western North Carolina’s premier lakefront event destinations.

Job Summary:

Event Planning & Execution

• Manage weddings, wedding?related events, social events, andmeetings from planning through post?event follow?up.
• Serve as the on?property liaison for planners and clients,ensuring seamless communication and service.
• Prepare all event documentation including BEOs, resumes, agendas,timelines, and planning forms.
• Host Planning Meetings, Site Inspections, and BEO Reviews withclients and internal teams (TripleSeat).
• Oversee group room blocks, cutoff dates, attrition, and specialrequests per contract.
• Ensure all events comply with fire codes, liquor laws, andproperty policies.
• Achieve sales targets by sourcing new business and nurturingexisting relationships.
• Identify opportunities to up?sell enhancements, services, andvenue offerings to maximize revenue.
• Monitor market trends, competitor activity, and industry developments.
• Collaborate with the General Manager on ongoing marketingstrategies and venue promotion.

Operational Coordination

• Communicate event specifications clearly to all departments toensure flawless execution.
• Support operations teams during event days as needed.
• Manage third?party vendor logistics, including Certificates ofInsurance and compliance documentation.
• Maintain accurate data entry and reporting within property systems.
• Ensure optimal use of event spaces to maximize commercial valueand guest experience.
• Foster a positive, professional, and solutions?focused environmentfor clients and staff.
• Encourage team input to improve processes, elevate clientsatisfaction, and strengthen operations.
• Represent The Greystone Inn with professionalism, hospitality, andbrand?aligned service standards.

Experience and Skills:

Qualifications & Experience:

• Proven experience in event and wedding sales, preferably in aluxury or boutique venue.
• Exceptional multi?tasking, problem?solving, and organizational skills.
• Strong written and verbal communication abilities.
• Ability to manage demanding clients, complex events, and tightdeadlines with calm professionalism.
• High attention to detail and strong time?management skills.
• Ability to work independently while collaborating effectively withcross?functional teams.
• Flexible schedule, including evenings and weekends as required.
• A polished, guest focused communicator who thrives under pressureand adapts gracefully to changing circumstances.

Hay Creek Hotels ensures all candidates are able to apply for employment. If you require a reasonable accommodation or assistance in completing an online application, please contact the local Human Resource office at the hotel in which you are applying.