Food & Beverage Cashier-FT

Hollywood Casino At Kansas Speedway; Kansas City (KS); On-site; USD 17,000 - 24,000; Full time

Job summary

PENN Entertainment in Kansas City is hiring for a front-line position involving guest service, cash handling, and order accuracy. The role requires working a schedule that may include nights, weekends, holidays, and overtime. Starting hourly rate is $15.00 with a competitive total rewards package.

Being part of the team means contributing to a safe, clean, and enjoyable guest experience across our entertainment venues. Equal opportunity employer and opportunities for growth are available.

Qualifications

• Excellent customer service and communication skills.
• Ability to count money and give correct change.
• Available to work nights, weekends, holidays and overtime as needed.
• Must be at least 18 years of age.

Responsibilities

• Anticipate customer needs and appropriately suggest products to maximize service and sales.
• Resolve service problems according to guidelines.
• Follow appropriate food handling procedures to ensure safe, quality products.
• Complete sales to customers including taking money, counting back change, and operating POS.

Skills

Customer service

Communication

Cash handling

Flexible schedule

Education

High school diploma or equivalent

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits-such as day‑one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Anticipate customer needs and appropriately suggest products to maximize service and sales.
• Resolve service problems according to guidelines.
• Follow appropriate food handling procedures to ensure safe, quality products.
• Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register and Point of Sale system.
• Complete deposits at the end of each shift.
• Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters.
• Ensure to go supplies and products are ordered and stocked as needed.
• Accurately deliver to go food items to customer verifying order with guest.
• Assist with running in-house food orders when possible
• Accurately take to go orders from guest. Confirming order details prior to sending to kitchen.
• Assist with Expo of to go orders when possible
• Safely and responsibly handle scalding hot products and equipment.
• Meet department uniform, appearance and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Performs other job related and compatible duties as assigned

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

• High school diploma or equivalent
• Excellent customer service/communication skills
• Ability to count money and change correctly
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must be at least 18 years of age.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer

STARTING SALARY

15.00