Cashier Zen - FT

Hollywood Casino Columbus; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment's Columbus location is seeking a food and beverage team member to deliver excellent guest service in a fast-paced casino dining setting. You will take orders, process payments, and ensure orders are delivered promptly while maintaining a clean and welcoming dining area.

Applicants should have at least a high school diploma or GED, be at least 21 years old, and capable of working nights, weekends, and holidays. Benefits commonly include health coverage and 401(k) matching.

Qualifications

• Excellent customer service and communication skills.
• Read, write, and speak English clearly.
• Six months of experience in food or customer service with cash handling preferred.

Responsibilities

• Take food/beverage orders and process payments.
• Deliver orders to guests and buss/clean dining area.
• Monitor and replenish food products, stock counters and displays.
• Maintain sanitation and safety standards; ensure proper storage of items.

Skills

Customer service

Cash handling

English proficiency

Communication skills

Education

High School Diploma or GED

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area
• Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion
• Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station
• Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness
• Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction
• Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc
• Accountable for meeting or exceeding all State and Company sanitation requirements ( ServSafe )
• Adheres to regulatory, safety, departmental and company policies
• Supports safety and accident prevention programs (nonslip footwear, proper lifting)
• Performs all other related and compatible duties as assigned
• Adhere to all gaming laws and regulations
• Assist in operation of other food and beverage venues as needed

BRING US YOUR BEST.

• Must be 21 years of age or older.
• High School Diploma of GED equivalent
• Six months experience in food or customer service field with cash handling preferred
• Read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Count money and change correctly
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues
• Able to be on feet for entire shift
• Able to tolerate noise and bright lights
• Able to work at a fast pace in often crowded/noisy environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer