HOST/CASHIER-CAFE (PT)

Cactus Petes Resort Casino; Jackpot (NV); On-site; USD 14,000 - 19,000; Full time

Job summary

PENN Entertainment is hiring at its restaurant in Jackpot, NV to provide guest services, handle payments, and manage the front of house. The role requires operating a POS or adding machine, basic math, and delivering excellent guest service across varied shifts.

Starting at $12.00 per hour, the position offers opportunities for growth within a fast-paced hospitality environment and a comprehensive benefits package through Total Rewards.

Qualifications

• High school diploma or GED equivalent preferred.
• Previous cash handling experience is preferred.
• Must have excellent guest service skills.
• Able to operate a point of sale (POS) System and/or adding machine and make change.
• Must have basic math skills.
• Adequate mathematical skills and the ability to understand and utilize a POS system/count money and provide change.
• Able to work varied shifts and hours.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

Responsibilities

• Provide guest services for guests of the restaurant.
• Receive cash or credit card from customers in payment for goods or services.
• Computes bill on P.O.S. System or adding machine, makes change, and issues receipt.
• May be required to know value of menu items.
• May give cash refunds or credit memorandums as directed by Supervisor/Manager.
• Greets and seats patrons.
• Coordinates and controls the flow of the Restaurant.
• Assigns stations to servers and bus persons .
• Supervises the restaurant during the absence of the Restaurant Supervisor/Manager.
• Interacts between Service Staff and Patrons when difficult situations arise.
• Ensures that Service Quality and Standards are followed .
• Answer telephone in a professional manner.

Skills

Guest service

Cash handling

POS operation

Math skills

Customer service

Education

High school diploma or GED

Tools

POS System

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Provide guest services for guests of the restaurant.
• Receive cash or credit card from customers in payment for goods or services.
• Computes bill on P.O.S. System or adding machine, makes change, and issues receipt.
• May be required to know value of menu items.
• May give cash refunds or credit memorandums as directed by Supervisor/Manager.
• Greets and seats patrons.
• Coordinates and controls the flow of the Restaurant.
• Assigns stations to servers and bus persons .
• Supervises the restaurant during the absence of the Restaurant Supervisor/Manager.
• Interacts between Service Staff and Patrons when difficult situations arise.
• Ensures that Service Quality and Standards are followed .
• Answer telephone in a professional manner.

BRING US YOUR BEST.

• High school diploma or GED equivalent preferred.
• Previous cash handling experience is preferred.
• Must have excellent guest service skills.
• Able to operate a point of sale (POS) System and/or adding machine and make change .
• Must have basic math skills.
• Adequate mathematical skills and the ability to understand and utilize a POS system/count money and provide change.
• Able to work varied shifts and hours.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

Starting at $12.00 Based on experience