Food & Beverage Cashier-FT

Hollywood Casino At Kansas Speedway; Kansas City (KS); On-site; USD 17,000 - 24,000; Full time

Job summary

PENN Entertainment in Kansas City is seeking team members to enhance guest experiences in a fast-paced setting. You will handle payments, process to-go orders, and ensure accuracy and safety in every transaction.

Join a dynamic hospitality team that values reliability, strong communication, and a willingness to work nights, weekends, and holidays. 18+ and a high school diploma or equivalent are required.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Excellent customer service/communication skills.
• Ability to count money and make correct change.
• Available to work nights, weekends, holidays and overtime as needed.

Responsibilities

• Anticipate customer needs and suggest products to maximize service and sales.
• Resolve service problems according to guidelines.
• Follow food handling procedures to ensure safe, quality products.
• Complete sales to customers including taking money and processing change.
• Complete deposits at the end of each shift.
• Maintain clean and safe working areas and sanitize counters.
• Order and stock supplies as needed.
• Accurately take to-go orders and confirm details with the guest.

Skills

Customer service

Money handling

POS system use

Education

High school diploma or equivalent

Tools

POS system

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits- such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

Essential Duties And Responsibilities

• Anticipate customer needs and appropriately suggest products to maximize service and sales.
• Resolve service problems according to guidelines.
• Follow appropriate food handling procedures to ensure safe, quality products.
• Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register and Point of Sale system.
• Complete deposits at the end of each shift.
• Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters.
• Ensure to go supplies and products are ordered and stocked as needed.
• Accurately deliver to go food items to customer verifying order with guest.
• Assist with running in-house food orders when possible
• Accurately take to go orders from guest. Confirming order details prior to sending to kitchen.
• Assist with Expo of to go orders when possible
• Safely and responsibly handle scalding hot products and equipment.
• Meet department uniform, appearance and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Performs other job related and compatible duties as assigned

BRING US YOUR BEST.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

• High school diploma or equivalent
• Excellent customer service/communication skills
• Ability to count money and change correctly
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Equal Opportunity Employer

STARTING SALARY

15.00