Food & Beverage Captain

The Club at 12 Oaks; Holly Springs (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Food & Beverage Captain to join their team. This role involves supervising wait staff, ensuring high-quality service, and managing daily operations in a vibrant country club environment. You will be responsible for training staff, overseeing service quality, and creating a productive work atmosphere. With a focus on member satisfaction and operational excellence, this position offers a unique opportunity to contribute to a premier club experience. If you're passionate about hospitality and eager to lead a dedicated team, this is the perfect role for you.

Qualifications

• Experience in a country club setting required.
• Good communication and service techniques are essential.

Responsibilities

• Supervising and coordinating activities of wait staff.
• Monitoring food and beverage service quality and handling complaints.

Skills

Good communication

Service techniques

Attention to detail

Knowledge of POS systems

Mathematical abilities

Reasoning abilities

Education

Associate’s degree or equivalent

6 months to 1-year related experience

Job description

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This range is provided by The Club at 12 Oaks. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $23.00/hr

The Club at 12 Oaks is currently searching for potential Food & Beverage Captain as we continue our growth as one of the industry’s leading premier Country Clubs. The Food & Beverage Captain is responsible for supervising and coordinating activities of wait staff engaged in providing courteous and rapid service to Members & Guests. Essential duties include:

• Reporting to F&B Director and Assistant F&B Director
• Assisting in operations, ordering, cost, and inventory controls
• Marketing of à la carte and club features
• Attending weekly BEO meetings
• Monitoring food and beverage service quality and staff activities
• Handling complaints and service recovery
• Overseeing setup, service, and reset of club functions
• Creating a safe, productive, and team-oriented work environment
• Managing equipment and supplies storage
• Adjusting staffing levels during down hours and taking tables as needed
• Opening/closing shifts, checking facilities, and conducting daily staff briefings

Supervisory responsibilities: Direct supervision of approximately 20 employees, including training, performance appraisal, and resolving issues.

Qualifications: Experience in a country club setting required. Education: Associate’s degree or equivalent, or 6 months to 1-year related experience. Skills: Good communication, service techniques, attention to detail, and knowledge of POS systems. Mathematical and reasoning abilities are also necessary.

About The Club at 12 Oaks: Features a Nicklaus-designed course, high-end amenities, social events, and a colonial-style clubhouse with dining and recreational facilities.