Food & Beverage Associate — Guest Service & Cashier

The Sports Facilities Advisory & Management; Hoover (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

The Hoover Met Complex is seeking a Food & Beverage Team Member to support concessions and dining operations in Hoover, AL. In this role you will deliver friendly service, handle cash transactions, and assist with food preparation and service to ensure quality products and a positive guest experience.

The position requires weekend, night, and holiday availability, lifting up to 40 pounds, and adherence to safety standards. Previous cash-handling and customer service experience is preferred.

Qualifications

• Must be at least 17 years of age.
• Able to work weekends, nights, and holidays.
• Prior experience operating a cash register and balancing a cash drawer.
• Ability to communicate in a positive, friendly manner with patrons.
• One year of customer service experience with general public preferred.

Responsibilities

• Assist customers with outstanding customer service.
• Operate an electronic cash register and credit card machine.
• Perform basic mathematical computations.
• Balance drawer and manage daily income.
• Communicate with the public in a tactful, polite, and friendly manner.
• Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers.
• Pick up dishes, glasses, eating utensils, and trash in dining and food & beverage areas.
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment.
• Take and record temperature of food to ensure proper temperature controls in the transportation of food.
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas.
• Assist in party rentals: Guest check-in, party supplies and set-up, cleaning of cabanas and shelters.

Skills

Customer service

Cash handling

Communication

Teamwork

Tools

Cash register

Credit card machine

Job description

The Hoover Met Complex is seeking a Food & Beverage Team Member to support concessions and dining operations in Hoover, AL. In this role you will deliver friendly service, handle cash transactions, and assist with food preparation and service to ensure quality products and a positive guest experience.

The position requires weekend, night, and holiday availability, lifting up to 40 pounds, and adherence to safety standards. Previous cash-handling and customer service experience is preferred.